Auto Service Team Lead — Elevate Customer Experience

Vipauto; Lebanon (NH); On-site; USD 45,000 - 55,000; Full time

Job summary

Vipauto is looking for an Assistant Manager to enhance our team in Lebanon, NH. This role involves ensuring operational excellence and delivering exceptional customer service while adhering to safety protocols.

The Assistant Manager will support the Service Manager and take charge of leadership tasks, staff training, and customer interactions to foster an engaging and productive work environment.

Qualifications

• Strong leadership skills with a focus on supporting team dynamics.
• Proven ability to analyze and prioritize automotive service needs.
• Solid communication skills, both verbal and written.

Responsibilities

• Lead team in the absence of the Service Manager to ensure operational continuity.
• Ensure compliance with safety policies and training.
• Consult with customers and educate them on vehicle conditions.

Skills

People management

Communication

Business analysis

Organization

Automotive servicing understanding

Education

2 years related experience in automotive service management

Completion of two-year college or technical school program

Tools

ASE Certification P2 – Parts Specialist

ASE Certification G1 – Maintenance and light repair

Driver's license

Job description

Vipauto is looking for an Assistant Manager to enhance our team in Lebanon, NH. This role involves ensuring operational excellence and delivering exceptional customer service while adhering to safety protocols.

The Assistant Manager will support the Service Manager and take charge of leadership tasks, staff training, and customer interactions to foster an engaging and productive work environment.