Assistant Auto Service Lead - Team & Customer Experience

Vipauto; Claremont (NH); On-site; USD 45,000 - 60,000; Full time

Job summary

Vipauto is looking for an Assistant Service Manager in Claremont, NH to deliver exceptional customer experiences and support the Service Manager. You will manage operations, ensure team compliance with safety policies, and contribute to achieving high performance results.

The ideal candidate will have strong leadership skills, experience in automotive service management, and a commitment to providing superior customer service. The role requires collaboration, communication, and proactive problem-solving.

Qualifications

• Strong people management and leadership skills, motivational, supportive, assertive, and decisive.
• A comprehensive understanding of automotive servicing and the industry.
• Strong organization and time management skills.

Responsibilities

• Ensure workplace safety as Priority #1 by following safety policies.
• Serve customers through consultation and building relationships.
• Control dispatching and assignment of work orders.
• Ensure satisfactory maintenance of facility and equipment.

Skills

People management

Excellent communication

Time management

Understanding of automotive service

Education

Two years related experience in automotive service management

Completion of two-year college or technical school program

Job description

Vipauto is looking for an Assistant Service Manager in Claremont, NH to deliver exceptional customer experiences and support the Service Manager. You will manage operations, ensure team compliance with safety policies, and contribute to achieving high performance results.

The ideal candidate will have strong leadership skills, experience in automotive service management, and a commitment to providing superior customer service. The role requires collaboration, communication, and proactive problem-solving.