Auto Service Manager: Lead Shop Team & Customer Excellence

Midas MUELLER; Batavia (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

Midas MUELLER in Batavia, IL, seeks an automotive service manager to lead the service department and direct all service technicians. You will build repair orders, source parts, and deliver pricing estimates while promoting shop service specials.

Responsibilities include supervising up to ten technicians, ensuring quality inspections, maintaining inventory, and upholding our standards of service and teamwork. Weekend/evening hours required.

Qualifications

• Minimum 2 years of store or service manager experience.
• Strong automotive knowledge and customer-service mindset.
• Proven leadership and team-building abilities.
• Effective communication skills and flexibility with retail hours.

Responsibilities

• Manage and direct all automotive and general service technicians in the shop.
• Deliver exceptional customer service and consult customers.
• Oversee vehicle inspections and create repair orders.
• Discuss pricing estimates and promote service specials.
• Lead, train, and supervise up to ten employees.
• Maintain inventory counts and shop cleanliness.
• Ensure alignment with company vision and values.
• Perform other duties as assigned.

Skills

General automotive knowledge

Customer service orientation

Leadership

Communication skills

Team building

Flexible retail schedule

Valid driver's license

Job description

Midas MUELLER in Batavia, IL, seeks an automotive service manager to lead the service department and direct all service technicians. You will build repair orders, source parts, and deliver pricing estimates while promoting shop service specials.

Responsibilities include supervising up to ten technicians, ensuring quality inspections, maintaining inventory, and upholding our standards of service and teamwork. Weekend/evening hours required.