Auto Service Manager in Training - Leadership Growth Path

SmartRecruiters, Inc.; Fort Walton Beach (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Express Oil Change & Tire Engineers is seeking top-level, hands-on management candidates for a Manager in Training program that leads to key leadership roles. You will complete multi-level training while serving customers and learning all aspects of the Store and Company.

Responsibilities include scheduling service appointments, advising customers on service needs, and ensuring a consistently high level of customer service and store performance. Physical requirements apply as listed.

Qualifications

• High level of motivation with hands‑on management skills.
• Top‑notch customer service skills with a desire to build long‑term trust and relationships.
• Effective communication and interpersonal skills.
• Automotive experience helpful but not required.

Responsibilities

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Scheduling service appointments and answering questions in person and on the telephone
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
• Providing the customer with a positive experience
• Ensuring our company’s high level of expectations are met, maintained, and exceeded
• Involvement in every aspect of the store operation
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
• Ability to step in when necessary to take on additional duties

Skills

Customer service

Communication

Leadership

Job description

Express Oil Change & Tire Engineers is seeking top-level, hands-on management candidates for a Manager in Training program that leads to key leadership roles. You will complete multi-level training while serving customers and learning all aspects of the Store and Company.

Responsibilities include scheduling service appointments, advising customers on service needs, and ensuring a consistently high level of customer service and store performance. Physical requirements apply as listed.