Auto Service Front Desk Concierge

Iwantamini; Asheville (NC); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Plan

Paid Training

Employee vehicle purchase plans

Job summary

Iwantamini in Asheville, NC, is seeking energetic team members to enhance our customer service experience in a family-owned dealership setting. You will greet customers, schedule service appointments, and manage incoming calls.

We offer a range of benefits including medical, dental, vision, 401(k), and paid training. Our optimal work hours are Monday through Friday 8 am to 5 pm, with weekends off. Join us to grow in a supportive environment focused on integrity and efficiency.

Qualifications

• Experience with customer service is vital.
• Professional personal appearance is required.
• Flexible availability on weeknights and weekends.

Responsibilities

• Greet customers and manage service calls.
• Schedule appointments using tele-service.
• Direct call queries to appropriate departments.
• Handle customer complaints with professionalism.
• Maintain organized and efficient waiting areas.

Skills

Microsoft Office suite

Communication

Customer service

Diplomatic handling of complaints

Job description

Iwantamini in Asheville, NC, is seeking energetic team members to enhance our customer service experience in a family-owned dealership setting. You will greet customers, schedule service appointments, and manage incoming calls.

We offer a range of benefits including medical, dental, vision, 401(k), and paid training. Our optimal work hours are Monday through Friday 8 am to 5 pm, with weekends off. Join us to grow in a supportive environment focused on integrity and efficiency.