Auto Service Cashier & Customer Care

Koeppel Mazda Llc; New York (NY); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Paid Time Off

Disability Insurance

Paid Training

Employee vehicle purchase plans

Family-owned and operated

Discounts on products and services

Résumé du poste

Koeppel Auto Group in New York is seeking a friendly cashier/receptionist to support the service and parts teams. You will handle calls, direct customers, take payments, and help with paperwork.

This role requires a high school diploma, basic math and computer skills, and a professional appearance. We offer comprehensive benefits, paid training, and opportunities for growth in a family-owned dealership.

Qualifications

• High school diploma or equivalent required.
• Previous cashier, receptionist, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Basic math and computer skills, including proficiency with MS Office and dealership software (CDK, Reynolds & Reynolds, or similar).
• Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.
• Professional appearance and positive attitude.

Responsabilités

• Work cooperatively with the service and parts teams
• Direct customers to the correct department, notify the appropriate person that a customer is waiting
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Answer incoming calls and assist with service appointment inquiriesHandle customer concerns or direct them to the appropriate service personnel.
• Accurately calculate and collect payments for service repairs, including cash and credit card
• Reconcile daily transactions and prepare end-of-day reports
• Review final repair orders for accuracy and ensure proper documentation is completed
• Assist service advisors with filing, paperwork, and administrative tasks
• Maintain an organized and clean cashier workspace
• Uphold dealership policies and procedures, maintaining a high level of customer satisfaction
• Other duties as assigned

Description du poste

Koeppel Auto Group in New York is seeking a friendly cashier/receptionist to support the service and parts teams. You will handle calls, direct customers, take payments, and help with paperwork.

This role requires a high school diploma, basic math and computer skills, and a professional appearance. We offer comprehensive benefits, paid training, and opportunities for growth in a family-owned dealership.