Auto Service Advisor: Sell Services, Build Trust, Grow

Big Brand Tire & Service; Hanford (CA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Overtime opportunities

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

ASE reimbursement

Job summary

American Tire Depot is seeking a Service Advisor to greet guests, translate technical needs into clear recommendations, and drive service sales. This role supports a fast-paced shop environment and emphasizes delivering an outstanding customer experience.

The ideal candidate has 1–3 years in automotive service sales, strong communication, and a customer-first mindset. Weekend availability is a plus, with opportunities for growth into leadership roles.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs (support shop flow).
• Hungry to learn, grow, and lead; flexible weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Automotive sales

Customer service

Communication

Organizational skills

Problem-solving

Team player

Job description

American Tire Depot is seeking a Service Advisor to greet guests, translate technical needs into clear recommendations, and drive service sales. This role supports a fast-paced shop environment and emphasizes delivering an outstanding customer experience.

The ideal candidate has 1–3 years in automotive service sales, strong communication, and a customer-first mindset. Weekend availability is a plus, with opportunities for growth into leadership roles.