Auto Service Advisor - Growth, Tech & Benefits

Mid Rivers Kia; Saint Peters (MO); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Training

Discounts on vehicles

Job summary

Mid Rivers Kia, part of the Ed Napleton Automotive Group, seeks a Service Advisor to act as a liaison between customers and technicians, presenting repair recommendations and keeping the customer informed to maintain the vehicle in top condition.

We offer a potential pay range of $50,000–$100,000+ per year with incentive pay, plus medical, dental and vision insurance, 401k, paid vacation and training, vehicle/service discounts, and strong growth opportunities across our nationwide group.

Qualifications

• Excellent customer service skills.
• Tech-savvy and able to learn new technology.
• Automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer service

Tech-savvy

Automotive service advisor experience

18+ eligibility

Job description

Mid Rivers Kia, part of the Ed Napleton Automotive Group, seeks a Service Advisor to act as a liaison between customers and technicians, presenting repair recommendations and keeping the customer informed to maintain the vehicle in top condition.

We offer a potential pay range of $50,000–$100,000+ per year with incentive pay, plus medical, dental and vision insurance, 401k, paid vacation and training, vehicle/service discounts, and strong growth opportunities across our nationwide group.