Auto Service Advisor: Customer-Driven Car Care

Victory Automotive Group; Dickson (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Professional Workplace

Job summary

Victory Automotive Group is seeking an Automotive Service Advisor in Dickson, TN. This role requires a strong customer service focus, as the advisor will manage communication between customers and technicians.

Ideal candidates should have a high school diploma or GED, with at least one year of relevant experience. Compensation includes competitive pay based on experience and several benefits such as medical and paid vacation.

Qualifications

• Must have at least one year of dealer-level or large facility experience.
• Valid driver's license and clean driving record required.
• Outstanding communication skills and professional appearance needed.

Responsibilities

• Schedule service appointments for customers.
• Follow up on repair status to meet promised deadlines.
• Make repair recommendations and manage expectations.
• Ensure quality control of completed repairs.

Skills

Customer service orientation

Communication skills

Basic computer skills

Professional appearance

Education

High school diploma or GED

Job description

Victory Automotive Group is seeking an Automotive Service Advisor in Dickson, TN. This role requires a strong customer service focus, as the advisor will manage communication between customers and technicians.

Ideal candidates should have a high school diploma or GED, with at least one year of relevant experience. Compensation includes competitive pay based on experience and several benefits such as medical and paid vacation.