Auto Parts Specialist - Frontline Customer Service

O'Reilly Automotive; Conway (AR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Medical, dental, & vision insurance

401k with employer contributions start

Tuition assistance

Job summary

O'Reilly Auto Parts in Conway, AR is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management and includes cash handling, parts lookup, and product recommendations. Bilingual candidates are encouraged to apply and training will be provided.

The position emphasizes friendly customer interactions, accurate pricing, and collaboration with management to meet daily store goals. Growth opportunities exist within a stable employer.

Qualifications

• Ability to greet customers and provide courteous service.
• Ability to look up parts and quote prices accurately.
• Comfort with handling cash and card transactions.

Responsibilities

• Promote customer service programs and greet customers promptly.
• Assist installers and retail customers with merchandise selections.
• Process cash, checks, and credit card transactions securely.
• Handle exchanges/returns per policy and resolve complaints.
• Assist with inventory, planograms, and stocking tasks.
• Operate store equipment after training and fulfill other duties.
• Occasionally drive a delivery vehicle when needed.

Skills

Outstanding customer service

Multitasking

Friendly and professional demeanor

Ability to quickly match alphanumeric

Education

ASE certification

Job description

O'Reilly Auto Parts in Conway, AR is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management and includes cash handling, parts lookup, and product recommendations. Bilingual candidates are encouraged to apply and training will be provided.

The position emphasizes friendly customer interactions, accurate pricing, and collaboration with management to meet daily store goals. Growth opportunities exist within a stable employer.