Auto Parts Specialist - Customer & Tech Expert

O'Reilly Auto Parts; Missoula (MT); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer in Missoula is seeking a Parts Specialist who will provide high-quality service to both retail and installer customers. Responsibilities include promoting customer service programs, assisting customers in-store and over the phone, maintaining cash transactions, processing exchanges, and conducting various operational tasks. Interested candidates should have strong customer service abilities and multi-tasking skills and are encouraged to apply, especially bilingual candidates.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Must handle customers on the phone and in the store simultaneously.
• Provide outstanding, friendly, and professional customer service.

Responsibilities

• Promote all company customer service programs.
• Greet retail customers and assist in merchandise selection.
• Assist with phone inquiries and maintain cash drawer.
• Process exchanges and returns according to company policy.
• Operate brake lathe and perform various in-store services.

Skills

Outstanding customer service

Multitasking ability

Alphanumeric matching

Job description

A leading auto parts retailer in Missoula is seeking a Parts Specialist who will provide high-quality service to both retail and installer customers. Responsibilities include promoting customer service programs, assisting customers in-store and over the phone, maintaining cash transactions, processing exchanges, and conducting various operational tasks. Interested candidates should have strong customer service abilities and multi-tasking skills and are encouraged to apply, especially bilingual candidates.