Auto Parts Specialist & Customer Champion

NAPA; Wichita (KS); On-site; USD 17,000 - 25,000; Full time

Job summary

NAPA in Wichita, KS seeks a Store Associate to serve customers with automotive parts knowledge and friendly service. This role supports both retail and wholesale clients, helping with product lookups, order fulfillment, and in-store engagement.

You will contribute to store performance by maintaining inventory, assisting with deliveries, and upholding high standards of customer care. The position involves fast-paced teamwork and strong attention to detail.

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving ability.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive customer experience in-store and over the phone.
• Operate POS systems and assist with transactions and inquiries.
• Assist with inventory, stocking, and cycle counts to maintain accurate records.
• Coordinate deliveries and support efficient logistics and fulfillment operations.

Skills

Customer service

Communication skills

Problem solving

Leadership potential

Education

High School Diploma or GED

Tools

POS systems

Inventory/cataloging systems

Delivery management systems

Job description

NAPA in Wichita, KS seeks a Store Associate to serve customers with automotive parts knowledge and friendly service. This role supports both retail and wholesale clients, helping with product lookups, order fulfillment, and in-store engagement.

You will contribute to store performance by maintaining inventory, assisting with deliveries, and upholding high standards of customer care. The position involves fast-paced teamwork and strong attention to detail.