Auto Parts Specialist - Bilingual Customer Service

O'Reilly Auto Parts; Teague (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid time off

401k plan

Medical insurance

Dental insurance

Vision insurance

FSA option

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Teague, Texas to deliver high-level service to retail and installer customers and support store management.

Bilingual candidates are encouraged to apply. You will greet customers, assist with merchandise selection, process transactions, handle returns, and perform daily store operations including stock, image updates, and basic in-store services, with opportunities for growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs and greet customers in a friendly, courteous manner.
• Assist store management and installer service specialists as needed.
• Process transactions, exchanges and returns per policy and secure cash drawer.
• Provide in-store services and planogram updates as required by store needs.
• Address and resolve customer complaints in a friendly manner.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Teague, Texas to deliver high-level service to retail and installer customers and support store management.

Bilingual candidates are encouraged to apply. You will greet customers, assist with merchandise selection, process transactions, handle returns, and perform daily store operations including stock, image updates, and basic in-store services, with opportunities for growth.