Auto Parts Retail Team Lead

O'Reilly Auto Parts; Spokane (WA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Assistance Programs

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support store management in customer service, sales, and store operations. Responsibilities include leading the team and ensuring high service levels.

The role requires strong communication skills and a commitment to customer satisfaction. O'Reilly offers competitive wages, a comprehensive benefits package, and career growth opportunities.

Qualifications

• Bilingual candidates encouraged to apply.
• Ability to obtain RSS Certification is required.
• Retail sales experience, preferably in auto parts is desired.

Responsibilities

• Lead store team members in customer service.
• Supervise customer service levels on the retail showroom.
• Ensure retail customer returns and exchanges are processed.
• Perform all store opening/closing duties.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

Fluency in multiple languages

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support store management in customer service, sales, and store operations. Responsibilities include leading the team and ensuring high service levels.

The role requires strong communication skills and a commitment to customer satisfaction. O'Reilly offers competitive wages, a comprehensive benefits package, and career growth opportunities.