Auto Parts Retail Lead: Customer Experience & Operations

O'Reilly Auto Parts; Hoschton (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading automotive parts retailer is seeking a Retail Service Specialist in Hoschton, Georgia. You'll support store management, ensure excellent customer service, and manage store operations. Candidates with retail sales experience or automotive knowledge are highly desired. The role offers competitive wages, benefits like health insurance and a stock purchase plan, and a commitment to career growth. Applications are encouraged from bilingual candidates, especially those fluent in Spanish.

Qualifications

• Strong communication skills are essential.
• Ability to obtain RSS Certification is required.

Responsibilities

• Lead team members in providing excellent customer service.
• Supervise customer service levels and execution on programs.
• Ensure all transactions are processed according to company policy.

Skills

Strong communication skills

Fluency in multiple languages (Spanish is highly desired)

Education

Ability to obtain RSS Certification

ASE Certification

Job description

A leading automotive parts retailer is seeking a Retail Service Specialist in Hoschton, Georgia. You'll support store management, ensure excellent customer service, and manage store operations. Candidates with retail sales experience or automotive knowledge are highly desired. The role offers competitive wages, benefits like health insurance and a stock purchase plan, and a commitment to career growth. Applications are encouraged from bilingual candidates, especially those fluent in Spanish.