Auto Parts Pro: Expert DIY Support & Sales

Advance Auto Parts; Hampstead (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A major automotive retail company is seeking a Retail Parts Pro in Hampstead, NC. The role entails providing exceptional customer service, supporting DIY projects, and achieving sales goals. A valid driver's license and automotive experience are required. The position offers full-time employment and requires strong communication and organizational skills. ASE certification is preferred but not mandatory.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• ASE Certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Assist in store inventory processes.

Skills

Automotive systems knowledge

Customer service skills

Sales ability

Communication skills

Organizational skills

Proficient in Microsoft Word and Excel

Safety knowledge

Education

Valid driver's license

Tools

POS systems

Diagnostic equipment

Job description

A major automotive retail company is seeking a Retail Parts Pro in Hampstead, NC. The role entails providing exceptional customer service, supporting DIY projects, and achieving sales goals. A valid driver's license and automotive experience are required. The position offers full-time employment and requires strong communication and organizational skills. ASE certification is preferred but not mandatory.