Auto Parts Pro: DIY Support & Advanced Diagnostics

Advance Stores Company Inc (500); United States; On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health and wellness benefits

Job summary

Advance Auto Parts is hiring a Retail Parts Pro to support advanced DIY functions, assist customers in-store and by phone, and perform services such as battery installation and testing. The role emphasizes parts knowledge, inventory handling, and excellent customer service.

The position is full-time, requires 3–5 years of automotive parts experience, and may require ASE certification. A valid driver’s license is required, with opportunities for growth within a nationwide retailer.

Qualifications

• 3-5 years of prior automotive parts experience.
• ASE certification preferred, but not required.
• Must have a valid driver's license.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Skills

Automotive systems knowledge

Parts lookup systems

Sales experience

Customer service

English communication

Microsoft Word/Excel

Inventory management

Safety knowledge

Driver's license

Billing/POS systems

Education

ASE certification preferred

Tools

POS systems

Diagnostic equipment

Job description

Advance Auto Parts is hiring a Retail Parts Pro to support advanced DIY functions, assist customers in-store and by phone, and perform services such as battery installation and testing. The role emphasizes parts knowledge, inventory handling, and excellent customer service.

The position is full-time, requires 3–5 years of automotive parts experience, and may require ASE certification. A valid driver’s license is required, with opportunities for growth within a nationwide retailer.