Auto Parts Pro: DIY Service & Solutions Expert

Advance Stores Company Inc (500); United States; Presencial; USD 38 000 - 52 000; Tempo integral

Resumo da oferta

Advance Auto Parts, Inc. seeks a Retail Parts Pro to support advanced DIY services and parts knowledge. You will assist DIY customers in-store and by phone, perform battery testing, wiper installs, and locate parts using store systems.

Prior automotive parts experience is valued, along with accuracy and strong customer service. Must have a valid driver's license; ASE certification is a plus. This full-time role requires flexibility to work days, evenings, and weekends in a fast-paced retail

Qualificações

• Strong in-store customer service and sales approach.
• Ability to identify and source automotive parts accurately.
• Knowledge of battery testing, wiper installs, and DIY services.
• Familiarity with store inventory systems and parts catalogs.

Responsabilidades

• Facilitate selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Conhecimentos

Customer service

Communication

Sales

Parts lookup

Diagnostics equipment operation

Safety knowledge

Spanish (plus)

Team coordination

Formação académica

ASE Certification (preferred)

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Advance Auto Parts, Inc. seeks a Retail Parts Pro to support advanced DIY services and parts knowledge. You will assist DIY customers in-store and by phone, perform battery testing, wiper installs, and locate parts using store systems.

Prior automotive parts experience is valued, along with accuracy and strong customer service. Must have a valid driver's license; ASE certification is a plus. This full-time role requires flexibility to work days, evenings, and weekends in a fast-paced retail