Auto Parts Pro: DIY Service & Diagnostics

Advance Auto Parts; Norfolk (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Advance Auto Parts in Norfolk, Virginia is seeking a Retail Parts Pro to provide a high level of customer service and facilitate sales for DIY customers. This full-time position requires expertise in automotive systems and the ability to manage various DIY services.

Ideal candidates will have 3-5 years of automotive parts experience, strong communication skills, and proficiency in Microsoft Word and Excel. We offer a supportive work environment focused on professional growth.

Qualifications

• 3-5 years of prior automotive parts experience.
• Speak and write English (Spanish a plus).
• Ability to read and interpret documents.
• Use basic math accurately.
• Strong organizational skills.

Responsibilities

• Facilitate selling experience for DIY customers.
• Achieve personal and store sales goals.
• Manage DIY services like battery installation.
• Ensure store appearance and customer service standards.
• Assist in store inventory processes.

Skills

Automotive system knowledge

Customer service skills

Sales skills

Communication skills

Organizational skills

Education

Valid driver's license

3-5 years of automotive parts experience

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts in Norfolk, Virginia is seeking a Retail Parts Pro to provide a high level of customer service and facilitate sales for DIY customers. This full-time position requires expertise in automotive systems and the ability to manage various DIY services.

Ideal candidates will have 3-5 years of automotive parts experience, strong communication skills, and proficiency in Microsoft Word and Excel. We offer a supportive work environment focused on professional growth.