Auto Parts Counter Specialist — Luxury Dealership

Jaguar Land Rover Bellevue; Bellevue (WA); Sur place; USD 60 000 - 120 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Disability

401(k)

PTO

Paid Training

Vehicle purchase program

Wellness

Saturday lunches

Discounts

Résumé du poste

Fields Jaguar Land Rover of Bellevue is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers. Our goal is to provide the best customer experience and create life-long relationships.

Responsibilities include overseeing the parts sales process, communicating with customers on parts status, pulling and filling orders, and maintaining stock accuracy to ensure timely delivery.

Qualifications

• Have a High School Diploma or equivalent.
• Must have experience with auto parts sales.
• Are able to work in a fast-paced work environment.
• Have strong organizational and time management skills.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Responsabilités

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level service to internal and external customers.
• Pull and fill orders from stock
• Maintain a weekly bin checks to ensure accuracy of stock.
• Notifies the parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.
• Set up orders for daily shipment, delivery, or pick-up

Connaissances

Auto parts sales

Customer service

Formation

High School Diploma or equivalent

Description du poste

Fields Jaguar Land Rover of Bellevue is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers. Our goal is to provide the best customer experience and create life-long relationships.

Responsibilities include overseeing the parts sales process, communicating with customers on parts status, pulling and filling orders, and maintaining stock accuracy to ensure timely delivery.