Auto Parts Counter Specialist | Fast-Paced Service + Growth

Webb Chevy Plainfield; Plainfield, Northern (IL, KY); Hybrid; USD 46,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

401(k) with company matching

Paid Time Off

Family owned and operated

Positive work environment

Job summary

Webb Chevy Plainfield in Illinois is seeking a Parts Counterperson – Full Time to oversee the parts sales process from start to finish, communicate with customers on parts status, and set up orders for daily shipment, delivery, or pick-up.

The ideal candidate will have a High School Diploma or equivalent, experience with auto parts sales, strong organizational and time management skills, and a clean driving record. This is a full-time, on-site role with benefits and a team-oriented culture.

Qualifications

• High School Diploma or equivalent required.
• Experience with auto parts sales preferred.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment.
• Must have a clean driving record and hold a valid driver’s license.

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with customers on parts status
• Set up orders for daily shipment, delivery, or pick-up
• Review body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
• Receive and process payment from retail customers or obtaining credit authorization
• Pull and fill orders from stock
• Read and understand the parts catalog when looking up parts
• Maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all authorized requests for parts are billed on service repair order
• Communicate with staff and customers in a friendly and professional manner
• Answer phone calls; provide price quotes and other information
• Provide high level service to internal and external customers
• Ensure all warranty parts are returned and tagged according to the manufacturer's guidelines

Skills

Customer service

Inventory management

Organizational skills

Time management

Education

High School Diploma or equivalent

Job description

Webb Chevy Plainfield in Illinois is seeking a Parts Counterperson – Full Time to oversee the parts sales process from start to finish, communicate with customers on parts status, and set up orders for daily shipment, delivery, or pick-up.

The ideal candidate will have a High School Diploma or equivalent, experience with auto parts sales, strong organizational and time management skills, and a clean driving record. This is a full-time, on-site role with benefits and a team-oriented culture.