Auto Parts Counter Specialist - Fast-Paced Growth Path

Betten Hyundai; Muskegon (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Life Insurance

Company Paid Life Insurance

Short-term Disability Insurance

Accident Insurance

Critical Illness Insurance

Hospital Indemnity

401K Plan

Paid time off

Paid Holidays

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned and operated

Long term job security

Flexible Work Schedule

Discounts on products and services

Job summary

Betten Auto Group seeks a Parts Counter Person with Hyundai experience preferred to join a family‑oriented, well-organized shop in Michigan. Great pay, benefits, and stable hours are offered.

Responsibilities include overseeing the parts sales process, reading catalogs, and assisting customers and staff with accurate pricing and parts availability. Training and growth opportunities are available in a modern facility.

Qualifications

• High School Diploma or equivalent.
• Hyundai parts experience preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customer on parts status.
• Communicate with staff and customers in a friendly and professional manner.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level service to internal and external customers.
• Pulls and fills orders from stock.
• Maintain a weekly bin checks to ensure accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up

Skills

Customer service

Fast-paced environment

Reading catalog

Education

High School Diploma

Job description

Betten Auto Group seeks a Parts Counter Person with Hyundai experience preferred to join a family‑oriented, well-organized shop in Michigan. Great pay, benefits, and stable hours are offered.

Responsibilities include overseeing the parts sales process, reading catalogs, and assisting customers and staff with accurate pricing and parts availability. Training and growth opportunities are available in a modern facility.