Auto Parts Counter Specialist – Customer-Focused & Growth

Ewald Automotive Group; Franklin (WI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Ewald Automotive Group in Franklin, WI is seeking a Full-Time Parts Counter person to join our Chrysler Jeep Dodge Ram dealership. Under the Parts Manager, you will assist customers in selecting parts, provide price quotes over the phone, and pull orders from stock.

You will also handle back-ordered parts, restock inventory daily, and deliver parts as needed. This role emphasizes strong customer service and efficiency in a busy automotive parts department, with opportunities for growth and

Qualifications

• Valid driver's license.
• Ability to work in a fast-paced environment.
• Detail-oriented.
• Focused on maintaining a high level of customer service.

Responsibilities

• Assists all customers in selecting required parts in a friendly and professional manner
• Answers phone calls, providing price quotes and other information
• Pulls and fills orders from stock
• Follows up on back-ordered parts
• Replenishes assigned inventory daily
• Drive/Deliver parts as needed
• Makes sure all internal requests for parts are billed on service order
• Issues and tracks requested shop tools to technicians
• Other duties as assigned

Skills

Customer service

Communication skills

Detail oriented

Sales ability

Job description

Ewald Automotive Group in Franklin, WI is seeking a Full-Time Parts Counter person to join our Chrysler Jeep Dodge Ram dealership. Under the Parts Manager, you will assist customers in selecting parts, provide price quotes over the phone, and pull orders from stock.

You will also handle back-ordered parts, restock inventory daily, and deliver parts as needed. This role emphasizes strong customer service and efficiency in a busy automotive parts department, with opportunities for growth and