Parts Counter Specialist — Customer Success & Growth

Amato Automotive Group; Milwaukee (WI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision, Life, Disability insurance

401(k) plan with company match

Paid vacation

Above Average Compensation

Employee Vehicle Purchase Program

Advancement Opportunities

Continuing Training

Professional Work Environment

Job summary

John Amato Chrysler Dodge Jeep Ram in Milwaukee, WI is seeking a full-time Parts Specialist to deliver superior customer service, handle in-person and phone inquiries, and help customers select companion and specialty parts.

This role reports to the Parts Manager, requires a professional demeanor, and offers benefits including health and dental insurance, a 401(k) plan, paid vacation, and advancement opportunities.

Qualifications

• Superior communication and customer service skills.
• Prior parts department experience is helpful.
• Ability to multi-task in a fast-paced atmosphere.
• General business knowledge and/or training is preferred.
• Professional attitude and attire is a must.

Responsibilities

• Create and maintain excellent relationships with our customers and service personnel.
• Assist all customers (on the phone and in-person) with basic product and dealership information.
• Assist customers in choosing companion and specialty parts.
• Increase add-on sales.
• Ensure the customer is exposed to our full line of products available.
• Inform the customer of specials and sales.
• Work directly with the Parts Manager and other Department Managers to increase overall sales and service.
• Assume other duties as required.

Skills

Superior communication

Customer service

Parts experience

Job description

John Amato Chrysler Dodge Jeep Ram in Milwaukee, WI is seeking a full-time Parts Specialist to deliver superior customer service, handle in-person and phone inquiries, and help customers select companion and specialty parts.

This role reports to the Parts Manager, requires a professional demeanor, and offers benefits including health and dental insurance, a 401(k) plan, paid vacation, and advancement opportunities.