Automotive Parts Counter Specialist

Performance Columbus; Delaware; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental & Vision Insurance

HSA/FSA Health Options

Disability Insurance

Life Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Employee Purchase Program

Job summary

Performance Chrysler Jeep Dodge Ram Delaware is seeking a Parts Counterperson to assist customers and service techs with parts needs, locate parts, and manage inventory. You will use dealership systems to research and order parts, support service orders, and maintain accurate stock.

Ideal candidates offer strong customer service, basic computer skills, and the ability to work evenings or weekends. A valid driver’s license and eye for detail are required, with a commitment to a positive team

Qualifications

• High school diploma or GED is required.
• Previous automotive parts experience is preferred.
• Knowledge of automotive parts and components.
• Strong customer service and communication skills are essential.
• Basic computer skills and ability to learn dealership parts and inventory systems.
• Strong attention to detail and accuracy.
• Dependable, organized, and able to manage multiple priorities.
• Ability to safely lift, pull, and move automotive parts and inventory as needed.
• Ability to work a flexible schedule, including evenings and weekends.
• Valid driver’s license with an acceptable driving record.
• Ability to successfully complete a pre-employment drug screen.

Responsibilities

• Assist customers, Service Technicians, and dealership team members with automotive parts needs.
• Identify, locate, and provide the correct parts accurately and efficiently.
• Answer incoming phone calls and assist customers with a positive, professional attitude.
• Use dealership computer systems and parts catalogs to research, locate, and order parts.
• Fulfill Service Technician repair orders accurately and efficiently.
• Properly receive, check in, stock, and organize incoming parts.
• Maintain accurate inventory and ensure parts labeling is current.
• Communicate parts availability, pricing, specials, and warranty information to customers.
• Assist with dealership parts inventories and inventory counts.
• Perform shipping and receiving duties for retail and wholesale customers.
• Maintain a clean, organized, and efficient Parts Department.
• Put the customer and others first.
• Ask for help and give help.
• Create smiles.
• Engage and build relationships.
• Maintain an energetic, positive attitude and work well with others.

Skills

Customer service

Communication skills

Basic computer skills

Attention to detail

Organization

Multitasking

Safety and lifting ability

Flexible schedule

Driver's license

Education

High school diploma or GED

Job description

Performance Chrysler Jeep Dodge Ram Delaware is seeking a Parts Counterperson to assist customers and service techs with parts needs, locate parts, and manage inventory. You will use dealership systems to research and order parts, support service orders, and maintain accurate stock.

Ideal candidates offer strong customer service, basic computer skills, and the ability to work evenings or weekends. A valid driver’s license and eye for detail are required, with a commitment to a positive team