Automotive Parts Counter Specialist

Performance Columbus

Delaware

On-site

USD 32,000 - 52,000

Full time

10 days ago
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Benefits offered by this job

Competitive compensation
Medical, Dental & Vision Insurance
HSA/FSA Health Options
Disability Insurance
Life Insurance
401(k) with Company Match
Paid Time Off
Paid Holidays
Employee Purchase Program

Job summary

Performance Chrysler Jeep Dodge Ram Delaware is seeking a Parts Counterperson to assist customers and service techs with parts needs, locate parts, and manage inventory. You will use dealership systems to research and order parts, support service orders, and maintain accurate stock.

Ideal candidates offer strong customer service, basic computer skills, and the ability to work evenings or weekends. A valid driver’s license and eye for detail are required, with a commitment to a positive team

Qualifications

  • High school diploma or GED is required.
  • Previous automotive parts experience is preferred.
  • Knowledge of automotive parts and components.
  • Strong customer service and communication skills are essential.
  • Basic computer skills and ability to learn dealership parts and inventory systems.
  • Strong attention to detail and accuracy.
  • Dependable, organized, and able to manage multiple priorities.
  • Ability to safely lift, pull, and move automotive parts and inventory as needed.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Valid driver’s license with an acceptable driving record.
  • Ability to successfully complete a pre-employment drug screen.

Responsibilities

  • Assist customers, Service Technicians, and dealership team members with automotive parts needs.
  • Identify, locate, and provide the correct parts accurately and efficiently.
  • Answer incoming phone calls and assist customers with a positive, professional attitude.
  • Use dealership computer systems and parts catalogs to research, locate, and order parts.
  • Fulfill Service Technician repair orders accurately and efficiently.
  • Properly receive, check in, stock, and organize incoming parts.
  • Maintain accurate inventory and ensure parts labeling is current.
  • Communicate parts availability, pricing, specials, and warranty information to customers.
  • Assist with dealership parts inventories and inventory counts.
  • Perform shipping and receiving duties for retail and wholesale customers.
  • Maintain a clean, organized, and efficient Parts Department.
  • Put the customer and others first.
  • Ask for help and give help.
  • Create smiles.
  • Engage and build relationships.
  • Maintain an energetic, positive attitude and work well with others.

Skills

Customer service
Communication skills
Basic computer skills
Attention to detail
Organization
Multitasking
Safety and lifting ability
Flexible schedule
Driver's license

Education

High school diploma or GED

Job description

Performance Chrysler Jeep Dodge Ram Delaware is seeking a Parts Counterperson to assist customers and service techs with parts needs, locate parts, and manage inventory. You will use dealership systems to research and order parts, support service orders, and maintain accurate stock.

Ideal candidates offer strong customer service, basic computer skills, and the ability to work evenings or weekends. A valid driver’s license and eye for detail are required, with a commitment to a positive team

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