Auto Parts Counter Specialist

Crow-Burlingame Co.; Northern (KY); Hybride; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

401(k) employer matching

Vacation & holidays

Medical, dental, vision insurance

Life Insurance

Short-Term Disability

Flexible Spending Accounts

Employee Discounts

Scholarship Program

Incentives and bonuses

Résumé du poste

Replacement Parts, Inc. and Crow Burlingame is seeking a friendly Counter Sales Level 1 to assist customers with parts selection, take orders in person or by phone, and support store operations.

The role emphasizes customer service, accuracy, and teamwork in a fast-paced automotive parts environment. You will learn store systems, process paperwork, handle cash and credit transactions, and assist with inventory.

Qualifications

• High School Diploma or equivalent.
• One year of professional automotive parts experience or two years of hobbyist automotive parts experience preferred.

Responsabilités

• Attend work every day, on time, as scheduled, unless management authorizes time-off.
• Demonstrate courteous, respectful, and kind conduct toward every customer and co-worker.
• Demonstrates the ability and willingness to learn RPI store systems and processes.
• Cooperate and coordinate well with coworkers and as a team member.
• Perform job duties in compliance with legal, regulatory, and Company safety guidelines, practices and policies.
• Maintain neat, clean, and professional appearance.
• Attend and/or complete assigned training to develop knowledge of various product lines offered by the company.
• Provide exceptional customer service including assisting in determining parts needed.
• Partner with more experienced/knowledgeable employee when necessary to effectively offer options to solve customer problems.
• Learn to research part’s availability through computer and catalogs for stock numbers, inventory status, and pricing. Be willing to ask for assistance when needed.
• Locate and pull parts for orders, check in, put up, straighten, dust, and rearrange stock as needed.
• Complete assigned online training programs which in some instances include knowledge tests.
• Handle cash and credit transactions; properly invoice/credit customer accounts.
• Follow manager’s instructions on how to correctly handle new and defective core returns from customers. Learn correct process to insure proper customer credit and complete necessary paperwork. Partner with manager until manager determines your level of experience is adequate to independently process necessary paperwork.
• Process incoming inventory, put up stock.
• Pull appropriate parts to complete customer order. Tag the orders for delivery.
• Ability to safely drive a vehicle in different weather and traffic conditions.
• Work home store inventory/assist in other location’s inventory, if assigned.
• Clean (pick-up trash, sweep, mop, etc.) and maintain inside and outside of building area.
• Perform any other tasks as assigned.

Formation

High School Diploma or equivalent

One year of automotive parts experience

Outils

Microsoft Office

Description du poste

Replacement Parts, Inc. and Crow Burlingame is seeking a friendly Counter Sales Level 1 to assist customers with parts selection, take orders in person or by phone, and support store operations.

The role emphasizes customer service, accuracy, and teamwork in a fast-paced automotive parts environment. You will learn store systems, process paperwork, handle cash and credit transactions, and assist with inventory.