Auto Parts Counter Sales - Austin, TX (9419)

Arnold Oil Company; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Arnold Oil Company is seeking an Auto Parts Counter Sales Associate to help customers find the right parts, process transactions, and provide a positive shopping experience. You will also stock merchandise, organize inventory, and support daily store operations in a fast-paced environment.

Ideal candidates bring friendly, team-first attitudes, basic math skills for totals, and the ability to learn product knowledge quickly.

Qualifications

• Customer service orientation and team cooperation.
• Able to work in a fast-paced retail setting.
• Basic math skills for cash transactions.
• English literacy for communication and documentation.
• Able to pass background and drug screening.

Responsibilities

• Greet customers and answer questions about price, availability and function.
• Process transactions and handle payments and change.
• Stock shelves and maintain clean, organized displays.
• Assist with deliveries, returns and special orders as needed.
• Balance cash drawer at shift end and maintain accurate records.

Skills

Customer service

Team player

Basic math

Cash handling

English literacy

Education

High school diploma or GED

Tools

POS system

Job description

Great Service Starts at the Counter!
Do you enjoy helping people find solutions? As an Auto Parts Counter Sales Associate, you'll assist customers with their parts needs, process transactions, and deliver a positive shopping experience. You'll also support daily store operations, including stocking merchandise, organizing inventory, maintaining the facility, and assisting with deliveries and pickups as needed. Bring your customer service skills, willingness to learn, and team-first attitude to a company that keeps business moving!

Description

Great Service Starts at the Counter!
Do you enjoy helping people find solutions? As an Auto Parts Counter Sales Associate, you'll assist customers with their parts needs, process transactions, and deliver a positive shopping experience. You'll also support daily store operations, including stocking merchandise, organizing inventory, maintaining the facility, and assisting with deliveries and pickups as needed. Bring your customer service skills, willingness to learn, and team-first attitude to a company that keeps business moving!
The primary job functions include, but are not limited to:

• Greet each customer in a timely manner and answer the telephone within three (3) rings
• Answer each customer’s questions regarding price, availability and function of merchandise
• Obtain merchandise from shelf for customer or receives any merchandise selected from shelf by customer and creates invoice
• Obtain merchandise requested by customer or receives merchandise selected by customer
• Ensure that each customer receives outstanding customer service by providing a friendly environment, which includes, greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service
• Totals price and tax on merchandise purchased by customer to determine bill
• Accepts payment and makes change
• Wraps or bags merchandise for customers
• Obtains signature on charge invoices and accepts payment and makes change on cash invoices
• Correctly places any special orders as required by customer
• Balances cash drawer at the end of the shift (if necessary)
• Stock shelves, counters, or tables with merchandise
• Sets up advertising displays or arranges merchandise on counters or tables to promote sales
• Stamps, marks, or tags price on merchandise
• Bags or boxes orders accordingly
• Ensure outgoing transfers are processed properly and timely
• Cleans shelves, counters, or tables
• Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with all OSHA and company safety procedures, rules, and regulations
• May have custodial duties including sweeping warehouse/showroom regularly, dusting shelves as needed, organizing merchandise, cleaning and stocking rest rooms as needed, and keeping all aisles clear with no merchandise on the floor
• Present a good image of the company through proper dress and attitude
• Must participate in and complete sponsored and supported training
• Attends training or uses electronic media to increase product knowledge
• Performs other duties and assignments as directed by management
• Maintain grounds and parking lot
• Maintain a satisfactory attendance record and appearance

Qualifications

The skill requirements include, but are not limited to:

• Ability to work well with others and assist customer cooperatively and courteously
• Exemplary company work recorded, including attendance
• Must be able to work in a high paced, busy atmosphere
• Related experience in the auto parts industry preferred
• Must be able to follow oral and written instructions
• Must have basic math skills including addition, subtraction, multiplication and division
• Ability to read and write in English
• Must successfully complete background and criminal history checks
• Must pass a physical, human performance evaluation and a drug test
• Good understanding of and adherence to company policies and procedures
• Must maintain regular and prompt attendance
• Attitude that supports the Company’s goals and values

Education Requirements

• High school diploma or general education degree (GED); or equivalent combination of education and experience

Certification Requirements

• Completed ASE counterman I training course
• Meets all requirements to qualify for inclusion on AOC Approved Driver List

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