Auto Parts Clerical Support Personnel

Ed Morse Ford Muscatine; Illinois; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401K with match

Health benefits

Life Insurance

Paid training

Education assistance

Paid holidays

Employee discounts

Job summary

Ed Morse Automotive Group is seeking an Administrative/Clerical Assistant to join our team. You will handle clerical duties, assist with warehouse and office tasks, and support claims processing with suppliers and drivers.

The role requires data entry accuracy, proficiency in Microsoft Office, and the ability to multitask in a fast-paced environment. Employment offers a clear career path in a family-oriented automotive group.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year clerical/administrative experience.
• Strong data entry skills and attention to detail.
• Proficient in Microsoft Office (Excel and Outlook).
• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Must pass drug screen and background check.

Responsibilities

• Log and document all damaged, missing, or returned items from shipments.
• Initiate and track claims with carriers, vendors, or internal departments.
• Collect, organize, and maintain evidence for each claim.
• Communicate with warehouse staff, drivers, and customer service about claim status.
• Prepare weekly and monthly reports on claims, damages, and resolutions.
• Update inventory systems to reflect claims or adjustments.
• Assist with quality control checks and damage assessments as needed.
• Maintain filing systems and records, both digital and physical.
• Support clerical needs within the warehouse and an office environment.

Skills

Data entry

Microsoft Office

Communication

Teamwork

Adaptability

Problem solving

Attention to detail

Education

High school diploma or equivalent

Job description

Administrative/Clerical Assistant

Accelerate your career with Ed Morse Automotive Group! With 80+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, MT, IL, IA, CO, and AZ with over 60 + locations, representing 40+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.

We are currently seeking an Administrative/Clerical Assistant to join our Ed Morse team.

Key Responsibilities

• Log and document all damaged, missing, or returned items from shipments
• Initiate and track claims with carriers, vendors, or internal departments
• Collect, organize, and maintain evidence (photos, reports, packing slips, etc.) for each claim
• Communicate with warehouse staff, drivers, suppliers, and customer service teams regarding claim status
• Prepare weekly and monthly reports on claims, damages, and resolutions
• Update inventory systems to reflect claims or adjustments
• Assist with quality control checks and damage assessments as needed
• Maintain filing systems and records, both digital and physical
• Support clerical needs within the warehouse and an office environment

Qualifications

• Ability to work in a high-paced atmosphere
• Good problem-solving skills
• Team oriented with the ability to work with others and also individually
• Ability to adapt and be flexible, while keeping a positive attitude
• Valid Drivers License with Clean driving record Willing and able to pass a background check and drug screening.

Requirements

• High school diploma or equivalent (GED); additional training in logistics or inventory control is a plus
• Minimum 1 year of clerical or administrative experience
• Strong data entry skills and attention to detail
• Proficient in Microsoft Office (especially Excel and Outlook)
• Excellent written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Problem-solving mindset and ability to follow through with minimal supervision
• MUST BE ABLE TO PASS AND DRUG SCREEN AND BACKGROUND CHECK
• Required frequently: Standing, walking, sitting, stooping, squatting, reaching below, at, and above shoulder level may be required. Push/pull, lift parts up to 75 lbs

Compensation: $18.00/hr

Why Ed Morse?

In addition to a rewarding career, Ed Morse offers our employees the following:

Benefits

• 401K with a 25% match up to 6% of your contribution
• Competitive Health Benefits including: Medical, Dental, Vision, and Telemedicine
• Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability
• Employee Assistance Program-Short-term counseling on all aspects of life!
• Paid Training and Business travel
• Ongoing Education
• Vacation Pay and Sick Pay
• Six Paid Holidays each calendar year
• Fantastic Employee Purchase Program! – Discounts on vehicles, parts & service
• Employee Referral Program- Get rewarded for working with friends!
• Opportunities in multiple states with over 40+ brands and growing!
• Uncapped Earning Potential

Equal Opportunity Employer