Quality Supervisor, HVI2 + Makeups

Fanatics Collectibles; Sunnyvale (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Fanatics Collectibles is looking for a Quality Control Supervisor located in the Dallas/Fort Worth area. This role is critical for ensuring product quality through auditing and communication with manufacturing teams. Candidates should have at least 5 years of supervisory experience in a manufacturing environment.

The supervisor will work closely with internal teams and manage on-site quality assurance operations while adhering to high standards.

Qualifications

• 5+ years of work experience in a supervisory role, preferably in manufacturing.
• Proven ability to work cross-functionally.
• Experience with lean manufacturing or Six Sigma is a plus.

Responsibilities

• Compile information from quality audits and communicate it to teams.
• Monitor work in progress and ensure quality compliance.
• Collaborate with departments on quality assurance.

Skills

Attention to detail

Collaboration skills

Bilingual / Spanish speaking

Education

High School Diploma

Job description

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, player associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Team

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world‑class investors, operators, and sports & entertainment partners, we are building the global leader in next‑generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

• The Quality Control Supervisor compiles and communicates information obtained from quality audits performed by the Quality Department to Quality Managers and manufacturing teams.
• Quality Assurance Supervisor reports directly to the Sr. Quality Manager.
• This position is in the Dallas/Fort Worth area and is in person.
• Shift oversight / responsibility: 1st or 2nd Shift.
• Regular work week is 40 hours minimum with a reasonable amount of time allotted for lunch, not to extend beyond an hour without prior approval.
• Ability to work extended hours, including overtime, evenings, weekends, and holidays as production demands.
• The QC Supervisor is responsible for communicating and auditing production WIP to make sure it all meets our CTQ (Critical to Quality) requirements.
• This position interfaces with a range of internal product development teams and the breadth of our manufacturing network.

Experience / Education

• High School Diploma
• 5+ Years of Work Experience in a supervisory role, preferably in highly configurable, high‑mix/low‑volume product manufacturing, consumer‑packaged goods, and/or contract manufacturing.
• Experience leading teams – a plus.
• Bi‑lingual / Spanish speaking – a plus.

Quality Assurance Experience

• Proven ability to work cross‑functionally with production.
• Experience with conducting quality process audits and addressing quality issues in a timely manner.

Production Experience

• Extensive experience in a manufacturing or production environment.
• Proven track record of meeting quality targets with regards to on‑time delivery, utilization, efficiency and scrap, while maintaining world‑class quality.
• Experience with lean manufacturing initiatives – a plus.

Management Experience

• Significant experience in a supervisory role within a busy manufacturing setting.

Process Improvement Experience

• Experience with lean manufacturing, Six Sigma, or other process improvement methodologies – a plus.

Safety and Compliance Experience

• Proven track record of maintaining quality, safety and compliance standards.

Collaboration and Cross‑Functional Experience

• Proven ability to collaborate effectively with other departments, such as engineering, quality assurance, and supply chain.

Essential Functions and Responsibilities

• Tracks status and coordinates the physical samples of all components, WIP and verifies sign‑offs.
• Responsible for the delivery and archive of the Product/Component Binders for each Fanatics Collectibles product produced in the plant.
• Responsible for the coordination, tracking and delivery for all finished sheet (1 per form) to NY office.
• Provides routine status/reports on all components with regards to quality performance and status of QC throughout the plant.
• Attends product walkthroughs and BOM reviews, evaluates risks to timing, and potential quality alerts.
• Liaison with project management team to ensure manufacturing and finishing processes are on‑schedule and support product release dates.
• Works cross‑functionally to manage on‑site and in‑process quality assurance checks for all WIP and finished goods across supply chain.
• Works with operators, supervisors and line leads to meet the high‑quality standards for each specific operation, collaborating across the organization to create and implement processes.
• Collaborates and educates production operators, line leads, supervisors on importance of key attributes and impact on the collector.
• Supports building of QC reporting & analytics.
• Collaborates with the Topps and Fanatics Collectibles team to understand supply‑chain challenges, developing and executing plans to address ongoing issues with suppliers, contributing to process re‑engineering.

Safety and Compliance

• Ensure compliance with all regulatory and company standards.
• Knowledge of ISO standards and regulatory compliance – a plus.
• Collaborate with Continuous Improvement and Production departments to implement lean manufacturing principles and improvement initiatives based on analytics of production processes and workflows.

Reporting and Documentation

• Document incidents, accidents, or quality issues of the responsible department.
• Proficiency in data and analytics – support development of KPI reporting & analytics (scrap, efficiency, equipment & headcount utilization).

Resource Management

• Ensure all necessary materials and supplies are available to maintain binder project.

Collaboration and Communication

• Inform direct manager of any planned or unplanned leave presented during the work schedule.
• Maintain open and constant communication about all department matters with direct manager.

Additional Skills

• Strong collaboration skills & knowledge of the trading card industry with regards to quality.
• Very strong attention to detail.
• Ability to work in a fast‑paced, complex, highly configurable manufacturing environment.

Physical Demands

• Prolonged periods of standing and walking throughout the manufacturing facility.
• Ability to lift and carry materials and equipment weighing up to 35 pounds.
• Regular bending, stooping, and kneeling to monitor machinery, inspect WIP, and handle materials.
• Frequent reaching overhead and below shoulder level to access materials.
• Compliance with all safety protocols and regulations regarding PPE usage.
• Exposure to a manufacturing environment with varying temperatures, noise levels, and potential hazards.
• Tolerance for working in conditions that may include dust, fumes, and strong odors.
• Ability to remain alert and focused during long shifts and high‑pressure situations.

As set forth in Fanatics Collectibles’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Fanatics Collectibles is a federal contractor subject to the VEVRAA and requests veteran status from applicants for compliance purposes.