Auto Loan Specialist (Part-Time) – Fast Closings & Service

OneMain Financial; Tempe (AZ); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health benefits

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking an Auto Loan Representative in the auto purchase department to serve as the first contact for customers completing vehicle financing with local dealers. In a call center environment, you will coordinate with sales agents, dealers, and customers to understand financial situations and present OneMain products.

This part-time role emphasizes urgency, accuracy, and customer service, with opportunities to grow in a supportive team that values collaboration, compliance,

Qualifications

• High School Diploma or GED.
• 2+ years inside sales or call center experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Reach out to customers via outbound calls or responding to inbound calls from potential customers.
• Communicate with dealer and merchants in handling escalated situations.
• Form close partnerships with supporting business partners such as Product Support Managers, Verifications, and Underwriting.
• Assist in collateral swaps and unwinding of purchase loans.
• Identify defects which will delay our defined timeline with the customer and scale to ensure all pertinent parties are notified and new timelines are mutually agreed upon.
• Partner closely with team and peers, with an understanding that the above defined milestone events are of the utmost importance.

Skills

Customer service

Outbound calls

Sales

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking an Auto Loan Representative in the auto purchase department to serve as the first contact for customers completing vehicle financing with local dealers. In a call center environment, you will coordinate with sales agents, dealers, and customers to understand financial situations and present OneMain products.

This part-time role emphasizes urgency, accuracy, and customer service, with opportunities to grow in a supportive team that values collaboration, compliance,