Auto Injury Claims Specialist II - Complex Cases

Allstate; United States; On-site; USD 50,000 - 104,000; Full time

Job summary

National General, part of The Allstate Corporation, seeks an Extended‑Handled Bodily Injury Adjuster to manage attorney‑represented auto injury claims from start to finish, primarily in North Carolina and Virginia with exposure to adjacent states.

The role involves handling complex claims, applying comprehensive policy knowledge, conducting independent investigations, negotiating settlements, and delivering excellent customer service while upholding company standards.

Qualifications

• Experience handling attorney-represented auto injury claims.
• Ability to interpret complex auto insurance policies and coverage.
• Strong negotiation and customer service skills.

Responsibilities

• Determine subrogation or fraud potential for complex cases.
• Apply advanced understanding of policies and internal relationships.
• Investigate complex auto claims including coverage and damages with independence.
• Review, evaluate, and negotiate moderate to complex injury claims.
• Identify body parts and potential property damage.
• Identify customer needs and meet them with appropriate service.

Skills

Analytical Thinking

Auto Insurance Claims

Claims Administration

Claims Review

Customer Experience

Fractures

Insurance Policies

Negotiation

Personal Injury

Job description

National General, part of The Allstate Corporation, seeks an Extended‑Handled Bodily Injury Adjuster to manage attorney‑represented auto injury claims from start to finish, primarily in North Carolina and Virginia with exposure to adjacent states.

The role involves handling complex claims, applying comprehensive policy knowledge, conducting independent investigations, negotiating settlements, and delivering excellent customer service while upholding company standards.