Auto Injury Adjuster at Roamly - AI Insurtech Growth

The Ride Platform; Austin (TX); À distance; USD 75 000 - 85 000; Plein temps

Avantages offerts par ce poste

100% company-paid medical premiums

Equity compensation

Flexible PTO

Remote or Austin HQ

Résumé du poste

Roamly is hiring an Auto Injury Claims Adjuster to own bodily injury claims across personal and commercial auto programs on an AI-first team. You will handle complex files, work with claimant attorneys, review medicals, and help shape injury workflows using AI tools.

The role offers remote work or HQ presence in Austin, TX, with a base salary of $75,000–$85,000 DOE and equity opportunities in an early-stage environment.

Qualifications

• 2+ years handling auto bodily injury claims, including attorney-represented files.
• Texas all-lines adjuster license (or the ability to obtain one).
• Strong negotiation skills and comfort with medical records and external counsel.
• Tech-forward, self-managed, and flexible as priorities change and the book grows.

Responsabilités

• Handle first- and third-party injury claims across personal and commercial auto programs from first contact to resolution: liability, coverage, damages, and settlement.
• Work with claimant attorneys, respond to demands on time, and negotiate fair settlements.
• Review medical records and bills, set and maintain accurate reserves, and handle Medicare Section 111 reporting and conditional payment liens.
• Partner with internal and external counsel.
• Review injury denials before they go out, and become the team's go-to on injury.
• Help shape injury workflows with our AI tools, and share injury trends with Insurance Programs and Underwriting.

Connaissances

Negotiation

Medical records review

AI tools familiarity

Description du poste

Auto Injury Adjuster at Roamly - AI Insurtech Growth — Remote

This role sits at the intersection of traditional insurance expertise and AI-driven innovation — a genuinely differentiated opportunity in the claims space. Roamly's \"AI-first\" positioning means you won't just be adjusting claims; you'll actively shape how AI tools are applied to injury workflows, giving you exposure to insurtech that most traditional adjusters never get.

Compensation benchmark: The $75,000–$85,000 range is competitive but sits at the lower-to-mid end for experienced bodily injury adjusters with attorney-represented file experience in the U.S. market, where top adjusters at established carriers often earn $90,000–$110,000. The equity component and early-stage growth opportunity partially offset this.

Skills you’ll build:

• AI-augmented claims handling — a rapidly in-demand skill as the industry automates


• Specialty lines experience: RV, carsharing, rideshare liability — niche but growing markets


• Medicare Section 111 reporting and lien resolution expertise

Culture signals: The company is early-stage and explicitly says so, which means higher risk but also higher autonomy and faster career growth. The \"self-managed\" requirement suggests a lean team where you'll have real influence.

Green flags: 100% company-paid medical premiums, equity upside, flexible PTO, and a mission-driven product in a growing specialty market. Watch for: early-stage companies can pivot quickly — ensure you get clarity on team size and claims volume during the interview process.

About Us

The Ride Platform backs the Operator Economy. We build marketplaces that help millions of people explore the world, and we give independent operators everything they need to turn vehicles into thriving businesses. Our brands Outdoorsy , Ride , Wheelbase , and Roamly connect rentals, fleet software, and purpose-built insurance in one ecosystem, so every new operator, traveler, and trip makes the whole thing better: more choice, lower costs, and the safety and control to keep growing.

We believe the next great wave of independent business is being built by operators: people who turn a car, an RV, or a whole fleet into something of their own. Our mission is to build the platform that backs them.

About Roamly

Roamly is a leading provider of specialty insurance for the modern mobility and marketplace travel economy. As a Lloyd's Coverholder and AI-first insurance innovator, we combine deep carrier partnerships with proprietary technology to help consumers, professional fleet owners, and marketplaces unlock new revenue while managing risk. Our platform uses AI, automation, and embedded distribution to deliver tailored coverage for RVs, carsharing, and other emerging mobility models — spanning underwriting, claims, compliance, analytics, and real-time risk management. Learn more at roamly.com .

About the Role

Roamly is hiring an Auto Injury Claims Adjuster to own bodily injury claims, including attorney-represented files, across our personal and commercial auto programs. On our AI-first claims team, Rex (our Rep AI Assistant) and our AI agents handle routine work, and you take the files where experience matters most.

• Handle first- and third-party injury claims across personal and commercial auto programs, from first contact to resolution: liability, coverage, damages, and settlement.


• Work with claimant attorneys, respond to demands on time, and negotiate fair settlements.


• Review medical records and bills, set and maintain accurate reserves, and handle Medicare Section 111 reporting and conditional payment liens.


• Partner with internal and external counsel.


• Review injury denials before they go out, and become the team's go-to on injury.


• Help shape injury workflows with our AI tools, and share injury trends with Insurance Programs and Underwriting.

Who You Are

• 2+ years handling auto bodily injury claims, including attorney-represented files.


• A Texas all-lines adjuster license (or the ability to obtain one), and others as needed.


• Strong negotiation skills and comfort with medical records and internal and external counsel.


• Tech-forward, self-managed, and flexible as priorities change and the book grows.

Nice to Haves

• California claims handling experience and/or licensing.


• Rideshare, car-sharing or rental liability experience.


• Spanish fluency.


• Competitive Compensation: Base salary of $75,000 to $85,000 DOE.


• Growth Opportunity: Join a company in its early stages and help build its foundation for success.


• Equity: Opportunity to earn equity compensation.


• Comprehensive Benefits: 100% company-paid medical premiums for employees, 401(k) match, and Flexible PTO.


• Vibrant Culture: Work either remotely or from our Austin, TX HQ with catered lunches, happy hours, and team-building events.


• Work-Life Balance: We offer marketplace discounts and maintain a culture that values the balance between work and adventure.

Is this Auto Injury Claims Adjuster role fully remote? Yes, Roamly offers the option to work remotely or from their Austin, TX headquarters. The posting does not specify required in-office days, suggesting genuine remote flexibility.

What salary can I expect for this role? The base salary range is $75,000 to $85,000 depending on experience, plus an opportunity to earn equity compensation and a full benefits package including 100% company-paid medical premiums and 401(k) match.

Do I need an adjuster license before applying? A Texas all-lines adjuster license is required, but the posting notes that candidates who have the ability to obtain one are also considered. Additional state licenses (such as California) may be required as the role evolves.

What kind of claims experience is required? The role requires 2+ years of auto bodily injury claims experience, specifically including attorney-represented files, along with strong negotiation skills and comfort reviewing medical records.

How does AI fit into this claims role? Roamly's claims team is \"AI-first,\" using AI agents and an AI assistant (Rex) to handle routine tasks. The adjuster focuses on complex files and also helps shape injury workflows using the company's AI tools.