Auto Glass Technician Trainee (Charlotte)

Glass America; Gastonia (NC); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

Paid time off

Paid holidays

401(k) retirement plan

Life insurance

Job summary

Glass America Charlotte, North Carolina is seeking a Glass Technician Trainee to professionally install auto glass in accordance with the AGRSS™ Standard. Your trainer and mentor will teach you techniques used by the pros to deliver safe, high-quality installations with a focus on personal safety and outstanding customer service.

Responsibilities include following the WOW plan, coordinating with the Glass Manager/Dispatcher on issues, using proper tools for shop or mobile work, calibrating

Qualifications

• High School Diploma or GED preferred.
• 2+ years related work experience.
• Automotive experience is a plus.
• Must have clean background check and valid driver’s license.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the installation of the glass as well as communicate any issues with equipment.
• Utilizes proper tools and techniques to complete repairs in shop or on a mobile basis while maintaining high levels of quality control and excellent customer service.
• This includes calibrating cameras after replacement and cleanup of any broken glass as applicable.
• Maintains a safe and acceptable driving record while ensuring the company vehicle is stocked, maintained, and clean.
• Utilizes mobile app to ensure required paperwork is completed along with daily reconciliation of funds.

Skills

Strong work ethic

Mechanical ability

Attention to detail

Independent worker

Clean driving record

Lifting up to 75 lbs

Automotive experience a plus

Education

High School Diploma or GED

2+ years related work experience

Tools

Mobile app usage

Job description

Company

Company: Glass America Charlotte, North Carolina Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Glass America, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success?

Our Commitment

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional.

Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description

As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS™ Standard. Your trainer and mentor will teach you all the techniques the pros use to complete safe, high quality auto glass installations with a focus on personal safety and outstanding customer service.

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the installation of the glass as well as communicate any issues with equipment.
• Utilizes proper tools and techniques to complete repairs in shop or on a mobile basis while maintaining high levels of quality control and excellent customer service.
• This includes calibrating cameras after replacement and cleanup of any broken glass as applicable.
• Maintains a safe and acceptable driving record while ensuring the company vehicle is stocked, maintained, and clean.
• Utilizes mobile app to ensure required paperwork is completed along with daily reconciliation of funds.

Education and/or Experience

High School Diploma or GED preferred 2+ years of related work experience.

Required Skills/Abilities

• Strong work ethic
• Mechanical ability and aptitude
• Attention to detail
• Ability to work independently with little to no supervision
• Punctual
• Clean background check and good driving record
• Ability to lift and carry large, heavy objects (up to 75 pounds)
• Automotive experience is a plus.
• Ability to use mobile app for work orders and parts inventory

Other Requirements

• Occasional: Climbing, Crouching, Stooping, and Keyboarding.
• Frequently: Standing, Grasping, Pulling, Lifting and Pushing up to 75 lbs., Sitting, Reaching
• Constant: Repetitive Motion
• Valid Driver’s License
• Possesses basic tools.

What Glass America offers you

• Full Time (30 or more hours per week) employees enjoy 80 hours of paid time off annually.
• 80 hours paid parental leave.
• 6 paid holidays annually.
• Medical, Prescription Drug, Dental & Vision Insurance.
• 401(k) Retirement Plan with Company Match.
• Employer Paid Short-Term Disability & Life Insurance.
• Additional Voluntary Life Insurance.
• Free prescription or non prescription safety glasses each year.
• Voluntary Daily Pay option available

AI Disclosure Statement

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details

. At The Boyd Group, we put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.