Auto Glass Technician Trainee (Charlotte)

Glass America; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Holidays

Health insurance

401(k) match

Short-Term Disability

Life Insurance

Safety glasses provided

Voluntary daily pay

Job summary

Glass America in Charlotte, NC is seeking a Glass Technician Trainee to professionally install auto glass following the AGRSS standard. You will learn techniques from a trainer to ensure safe, high-quality installations with strong customer service and personal safety.

The role requires a high school diploma or GED (preferred) and 2+ years of related work experience, plus a valid driver’s license. Automotive experience is a plus and you’ll work with a mobile app for orders and inventory.

Qualifications

• High School Diploma or GED preferred.
• 2+ years of related work experience.
• Valid driver’s license required.
• Possesses basic tools.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Follow up with Glass Manager/Dispatcher on installation issues and equipment problems.
• Use proper tools to complete repairs in shop or on mobile basis with high quality and customer service; calibrate cameras as needed.
• Maintain safe driving record and ensure company vehicle is stocked, maintained, and clean.
• Use mobile app to complete paperwork and reconcile funds daily.

Skills

Strong work ethic

Mechanical aptitude

Attention to detail

Independent work

Punctuality

Clean driving record

Lift up to 75 lbs

Automotive experience a plus

Mobile app usage

Education

HS Diploma or GED preferred

Job description

Built with Intent. Driven by YOU. At the

Company: Glass America Charlotte, North Carolina

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Glass America, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Our Commitment The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS™ Standard. Your trainer and mentor will teach you all the techniques the pros use to complete safe, high quality auto glass installations with a focus on personal safety and outstanding customer service.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the installation of the glass as well as communicate any issues with equipment.
• Utilizes proper tools and techniques to complete repairs in shop or on a mobile basis while maintaining high levels of quality control and excellent customer service. This includes calibrating cameras after replacement and cleanup of any broken glass as applicable.
• Maintains a safe and acceptable driving record while ensuring the company vehicle is stocked, maintained, and clean.
• Utilizes mobile app to ensure required paperwork is completed along with daily reconciliation of funds.

Education And/or Experience Required

• High School Diploma or GED preferred
• 2+ years of related work experience.

Required Skills/Abilities

• Strong work ethic
• Mechanical ability and aptitude
• Attention to detail
• Ability to work independently with little to no supervision
• Punctual
• Clean background check and good driving record
• Ability to lift and carry large, heavy objects (up to 75 pounds)
• Automotive experience is a plus.
• Ability to use mobile app for work orders and parts inventory

Other Requirements

• Occasional: Climbing, Crouching, Stooping, and Keyboarding.
• Frequently: Standing, Grasping, Pulling, Lifting and Pushing up to 75 lbs., Sitting, Reaching
• Constant: Repetitive Motion
• Valid Driver’s License
• Possesses basic tools.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

What Glass America Offers You

Full Time (30 or more hours per week) employees enjoy

• 80 hours of paid time off annually.
• 80 hours paid parental leave.
• 6 paid holidays annually.
• Medical, Prescription Drug, Dental & Vision Insurance.
• 401(k) Retirement Plan with Company Match.
• Employer Paid Short-Term Disability & Life Insurance.
• Additional Voluntary Life Insurance.
• Free prescription or non prescription safety glasses each year.
• Voluntary Daily Pay option available

AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.