Auto Glass Store Leader — Elevate Customer Experience & Ops

Safelite AutoGlass; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive weekly pay

401(k) plan with company matching

Medical coverage plans

Paid training

Tuition reimbursement up to $5,250 annually

Job summary

Safelite AutoGlass is looking for an Assistant Store Manager in Austin, TX. In this full-time role, you will lead and motivate associates to ensure exceptional customer service while overseeing retail operations. The candidate should have a High School Diploma or equivalent and 3-5 years of supervisory experience, with a focus on retail or automotive environments. The position offers competitive pay, benefits valued at over $10k, and opportunities such as tuition reimbursement and paid training.

Qualifications

• High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience.
• Valid state-issued driver’s license required.
• 1+ year of supervisory/leadership/key holder experience.
• 3-5 years of experience in retail or service center environments.

Responsibilities

• Motivate and lead activities of associates for productivity.
• Provide world class customer service and handle complaints.
• Manage work order assignments and mobile job routing.
• Train associates on installation techniques and procedures.
• Monitor productivity, inventory, and cleanliness.

Skills

Leadership

Customer service

Inventory control

Cash management

Microsoft Office Suite

Education

High School Diploma/GED/Equivalent

Job description

Safelite AutoGlass is looking for an Assistant Store Manager in Austin, TX. In this full-time role, you will lead and motivate associates to ensure exceptional customer service while overseeing retail operations. The candidate should have a High School Diploma or equivalent and 3-5 years of supervisory experience, with a focus on retail or automotive environments. The position offers competitive pay, benefits valued at over $10k, and opportunities such as tuition reimbursement and paid training.