Auto Finance Loan Modification Specialist

Tata Consultancy Services; Mesa (AZ); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage

Dental & Vision

Job summary

Tata Consultancy Services seeks a Back Office Loan Modification Specialist to review, process, and implement loan modifications for auto finance customers in hardship. This non-customer-facing role supports front-line teams and ensures accurate data and compliant modifications.

You will collaborate across service lines to drive efficient loan restructuring and maintain thorough documentation. The position emphasizes accuracy, regulatory compliance, and cross-team collaboration to support timely

Qualifications

• 2–4 years of experience in loan servicing, collections, auto finance, or financial operations.
• Experience handling loan modifications, restructuring, or hardship programs is preferred.
• Strong knowledge of loan servicing systems and processes.

Responsibilities

• Review and evaluate loan modification requests and supporting documentation.
• Assess eligibility based on guidelines, policies, and risk parameters.
• Process modifications including term extensions, deferrals, rate adjustments, or restructures.
• Ensure accurate updates of loan servicing systems.
• Collaborate with customer service, collections, and underwriting teams for modifications.
• Provide back-office support for escalations and process improvements.

Skills

Loan servicing

Auto finance

Regulatory compliance

Education

High school diploma or equivalent

Diploma

Job description

Tata Consultancy Services seeks a Back Office Loan Modification Specialist to review, process, and implement loan modifications for auto finance customers in hardship. This non-customer-facing role supports front-line teams and ensures accurate data and compliant modifications.

You will collaborate across service lines to drive efficient loan restructuring and maintain thorough documentation. The position emphasizes accuracy, regulatory compliance, and cross-team collaboration to support timely