Auto Field Adjuster – Pasadena, CA

VetJobs; Pasadena (CA); On-site; USD 39,000 - 63,000; Full time

Job summary

National General, an Allstate company, is seeking an Auto Field Adjuster for Pasadena, CA (and Glendale/East Los Angeles territory). In this field-based role you will assess vehicle damage, prepare estimates, and guide customers through the claims process.

This position requires auto estimating experience; the role offers on-site work with two weeks of training held in Dallas, TX. Compensation ranges from $28.03 to $45.58 per hour, with titles Consultant II and Senior Consultant I.

Qualifications

• Auto estimating experience and CCC ONE familiarity required.
• Strong customer service and negotiation skills.
• High school diploma or GED required.

Responsibilities

• Interprets regulatory compliance and fair claims practices.
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files.
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training.
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities.
• Builds mastered relationships with both internal and external customers.

Skills

Auto Estimating

CCC ONE

Customer Satisfaction

Customer Service

Negotiation

Education

High School/GED

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience.

Unless specifically stated otherwise, this role is 'On-Site' at the location detailed in the job post.

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise.

We are seeking an Auto Field Adjuster in Pasadena, CA / Glendale, CA / or East Los Angeles, CA Territory to join our team. In this field-based role, you will assess vehicle damage, prepare estimates, and guide customers through the claims process.

If you have strong auto estimating experience, enjoy working independently in the field, and take pride in delivering fair and timely claim outcomes, this is a great opportunity to grow your career with National General, an Allstate company.

Key Responsibilities

• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
• Builds mastered relationships with both internal and external customers

Supervisory Responsibilities

• This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Training: Please note: You may be required to attend 2 weeks of training held in person at our Dallas, TX office.

Skills

Auto Estimating, CCC ONE, Customer Satisfaction, Customer Service, Negotiation

Compensation

Base compensation offered for this role:

Consultant II: $28.03 - $39.42 hourly

Senior Consultant I: $35.82 - $45.58 hourly

Auto req ID

486831BR

Minimum Education Required

High School/GED

City*

Pasadena

State*

California

Job_Category

Claims

Job Code

Ins Insurance

Affiliate Sponsor

AllState