Auto Field Adjuster-East LA-Pasadena-Glendale-California

National General; California; On-site; USD 39,000 - 63,000; Full time

Job summary

National General is seeking an Auto Field Adjuster for the Pasadena/Glendale/East Los Angeles area. In this field-based role, you will assess vehicle damage, prepare estimates, and guide customers through the claims process.

Two openings require living in the East LA Area and involve developing expertise in auto estimating across 1st and 3rd party claims. Training may be held in Dallas, TX, and base compensation ranges from $28.03 to $45.58 per hour, with potential incentives.

Qualifications

• Experience estimating auto damages for first and third party claims.
• Ability to work independently in the field.
• Willingness to attend in-person training in Dallas, TX for two weeks.

Responsibilities

• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
• Builds mastered relationships with both internal and external customers

Skills

Auto estimating experience

Independent field work

Customer relationship building

Job description

We have 2 openings under this Posting R35625 but the candidate must live in the East LA Area.

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise.

We are seeking an Auto Field Adjuster in Pasadena, CA / Glendale, CA / or East Los Angeles, CA Territory to join our team. In this field-based role, you will assess vehicle damage, prepare estimates, and guide customers through the claims process.

If you have strong auto estimating experience, enjoy working independently in the field, and take pride in delivering fair and timely claim outcomes, this is a great opportunity to grow your career with National General, an Allstate company.

Key Responsibilities

• Interprets regulatory compliance and fair claims practices
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
• Builds mastered relationships with both internal and external customers

Supervisory Responsibilities

This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply

Training: Please note: You may be required to attend 2 weeks of training held in person at our Dallas, TX office.

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Skills

Compensation

Base compensation offered for this role:

Consultant II: $28.03 – $39.42 hourly

Senior Consultant I: $35.82 – $45.58 hourly

Compensation is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.), if applicable for the role.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.