Auto Dispatch Lead & Customer Service

Auto-Wares; Mount Pleasant (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation

Tuition reimbursement

401k with company match

Short-term disability

Employee Assistance Program

Life insurance

Referral program

Job summary

Auto-Wares in Mt Pleasant, MI is seeking a Full-Time Dispatcher. This in-store sales/customer service role involves organizing and completing customer orders and deliveries, with opportunities for advancement. Automotive knowledge is encouraged, and leadership of 3–4 staff per shift is expected.

Typical schedule is Monday–Friday with one Saturday per month. The role includes driver dispatch, invoicing support, returns, and counter coverage, requiring excellent communication and multitasking in a

Qualifications

• Prior automotive field experience is encouraged.
• Must be able to supervise 3–4 staff per shift.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Willing to work Monday–Friday with one Saturday per month.

Responsibilities

• Schedule and dispatch store Delivery Driver.
• Coordinate inter-store transfer orders for shipping/receiving.
• Provide driver support.
• Resolve customer concerns and issues.
• Provide documentation for invoicing.
• Cover the Store Counter when needed.
• Complete returns processing and store cycle counts daily.

Skills

Computer skills

Communication

Multitasking

Team player

Customer service

Stress management

Organizational skills

Tools

Scheduling software

Job description

Auto-Wares in Mt Pleasant, MI is seeking a Full-Time Dispatcher. This in-store sales/customer service role involves organizing and completing customer orders and deliveries, with opportunities for advancement. Automotive knowledge is encouraged, and leadership of 3–4 staff per shift is expected.

Typical schedule is Monday–Friday with one Saturday per month. The role includes driver dispatch, invoicing support, returns, and counter coverage, requiring excellent communication and multitasking in a