Local Dispatcher Automotive Parts ~ Mt.Pleasant

Auto-Wares; Mount Pleasant (MI); In loco; USD 42.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Paid vacation

Tuition reimbursement

401k with company match

Short-term disability

Employee Assistance Program

Life insurance

Referral program

Descrizione del lavoro

Auto-Wares in Mt Pleasant, MI is seeking a Full-Time Dispatcher. This in-store sales/customer service role involves organizing and completing customer orders and deliveries, with opportunities for advancement. Automotive knowledge is encouraged, and leadership of 3–4 staff per shift is expected.

Typical schedule is Monday–Friday with one Saturday per month. The role includes driver dispatch, invoicing support, returns, and counter coverage, requiring excellent communication and multitasking in a

Competenze

• Prior automotive field experience is encouraged.
• Must be able to supervise 3–4 staff per shift.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Willing to work Monday–Friday with one Saturday per month.

Mansioni

• Schedule and dispatch store Delivery Driver.
• Coordinate inter-store transfer orders for shipping/receiving.
• Provide driver support.
• Resolve customer concerns and issues.
• Provide documentation for invoicing.
• Cover the Store Counter when needed.
• Complete returns processing and store cycle counts daily.

Conoscenze

Computer skills

Communication

Multitasking

Team player

Customer service

Stress management

Organizational skills

Strumenti

Scheduling software

Descrizione del lavoro

Are you organized, energetic, and passionate about customer service?Our Auto Value Automotive store in Mt Pleasant, MI is currently seeking a person for a Full-Time local Dispatcher position. Dispatching is a fast past position responsible for the organization and completion of customer orders and deliveries. This is an in-store sales/customer service position with many training opportunities for advancement. Automotive experience and or knowledge is encouraged in an applicant. Must be able to manage 3-4 people during your shift.* Monday - Friday. Includes one Saturday per month.Job Responsibilities:• Scheduling and dispatching of store Delivery Driver• Facilitate all inter-store transfer orders to be shipped and received route them to their final destinations, to get them out on schedule• Provide Driver support• Resolution of Customer concerns and issues• Provide information with documentation for invoicing• Excellent positive communication skills are a requirement. Need the ability to communicate, orally and written, clearly and professionally.• Responsible for that vehicle maintenance and repairs are completed on time and as needed.• Cover the Store Counter position when needed• Daily Completion of Returns Processing and Store Cycle CountsSkills and Knowledge Required:• Strong Computer Skills• Highly effective Communication through multiple avenues• Handle high-stress situations in a professional manner with a Customer Service Attitude• The ability to multi-task, and bring items to completion efficiently• Understand how to adapt and anticipating that in a fast-paced environment• Strong individual work ethic and team player mentality.We offer a competitive compensation package, which includes:Health, Dental and Vision plansPaid Vacation and bonus program.Tuition Reimbursement401k with company matchFree short term disabilityEmployee Assistance ProgramLife insuranceReferral programSchedule:8 hour shiftJob Requirements:Previous experience in the automotive fieldValid Driver’s LicenseNo major violationsNo more than two moving violations in the past 3 years if over 25 years of age, in the past 5 years if under 25 years of ageNo more than one at-fault accidentMust be at Least 18 Years of AgePass Physical & Drug ScreenAble to lift and Carry up to 50 Pounds with Both ArmsFind our story at www.autowares.com and discover how we display our belief that Service is the Difference!