Auto/Diesel Mechanic - Field Service

Forklifts Group; Toledo (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Forklifts Group is seeking a Field Service Mechanic in Toledo to troubleshoot, repair, and maintain a variety of industrial vehicles. Ideal candidates have substantial experience in service technician roles and a strong commitment to customer service, while benefiting from a comprehensive compensation package including bonuses and company-provided equipment.

Benefits

401(k) retirement plan with company match

Paid maternity and paternity leave

Tuition Reimbursement

Tool Loan Program

Safety Eyewear Reimbursement

Company-provided vehicle and phone

Paid training advancement to Journeyman Level

Qualifications

• 2+ years of experience in a service technician role.
• Ability to interpret and apply schematic diagrams.
• Valid Driver’s License and acceptable driving record.

Responsibilities

• Troubleshoot, repair, and maintain industrial vehicles.
• Perform routine maintenance and breakdown repair work.
• Utilize the Mobile Service application for work orders.

Skills

Attention to detail

Project management

Communication

Education

High School Diploma or equivalent

Vocational or technical certification

Tools

Hydraulics

Computer diagnostics

Job description

Our company continues to grow across all of its locations. We’re looking for people who share our commitment to excellent customer service. See our job openings below.

Service

Our sales team is committed to fostering strong relationships with customers and partners while driving equipment, parts, and service sales. They utilize their industry expertise and market insights to offer customized solutions, helping businesses secure the necessary material handling equipment.

Parts

Our parts team excels in selling parts to internal and external customers through various channels, including over the counter, phone, and online. They enhance our core business performance by supporting operational success and fostering strong customer relationships.

• Life & Disability Insurance
• 401(k) retirement plan with company match
• Holiday pay & PTO
• Sick time (California)
• Paid maternity and paternity leave
• On-the-job training
• Tuition Reimbursement
• Leadership Development Initiative
• Discounts with GM and Ford Manufacturers

Perks for Technicians

• Flat Rate Competitive Pay
• Paid training advancement to Journeyman Level
• Tool Loan Program
• Safety Eyewear Reimbursement
• Company-provided vehicle and phone

Company Values

Safety

Customer-focused, can-do spirit. Committed to supporting the stakeholders.

Self-Development

Exhibit intellectual curiosity and continuous self-development both professionally and personally.

Teamwork

Integrity

Act with honesty, respect, trust, and thoughtfulness for all coworkers, customers, and partners; believe in Forklifts Group Vision and Mission.

Community Service

Support and participate in activities and initiatives that help others.

Current Forklifts Group Positions

Location: Toledo

Job Id:318

# of Openings:1

Field Service Mechanic - Forklifts of Toledo

Home Branch: 140 N. Byrne Road Toledo, OH 43607 - Field Position

Compensation Range: $24.00 - $32.00 Based on Experience, $2,000 Sign-on Bonus

WHY JOIN FORKLIFTS OF TOLEDO?

• We are a 3 rd generation family-owned company.
• Core values shape our culture and drive us to deliver the best for our employees and customers. We uphold a culture of:
  • Positivity
  • Teamwork
  • Self-development
  • Integrity
  • Community service
  • Safety
• We offer paid-on-the-job training, development and advancement opportunities from Certified Dealer Trainers.

JOB SUMMARY

Troubleshoot, repair, and maintain industrial vehicles, including forklifts, railcar movers, container handlers, and terminal tractors. Perform routine maintenance and breakdown repair work in the field at customer sites. Prioritize work orders, comply with safety incident reporting, and ensure all paperwork is submitted timely and accurately. Provide excellent customer service and maintain company-provided assets, including all work tools and vans.

ESSENTIAL FUNCTIONS

• Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.
• Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.
• Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
• Inspect used parts to determine changes in factory specifications.
• Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.
• Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
• Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager.

POSITION QUALIFICATIONS

EDUCATION

• High School Diploma or equivalent. Vocational or technical certification preferred.

REQUIREMENTS

• 2+ years of experience in a service technician role.
• Previous experience with hydraulics and computer diagnostics. Ability to interpret and apply schematic diagrams.
• Valid Driver’s License and driving record acceptable to insurance company.
• Ability to work independently and to effectively prioritize demands and execute tasks.
• Strong attention to detail, project management, and organizational skills.
• Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
• Adhere to company’s core values.
• We are a drug free workplace. All positions require pre-employment screening.

BENEFITS

• All shifts Monday - Friday 7:00 am - 3:30 pm
• $2,000 sign-on bonus and referral bonus opportunities
• Competitive salary with monthly bonus opportunities
• Comprehensive benefits include medical, dental, vision, and 401(k) with employer match and profit-sharing. Opportunity to earn monthly premium discounts. 3 weeks PTO annually prorated in the first year, and 10 paid company holidays.
• Tool loan program
• No flat rate
• Annual Boot, Safety Glasses, and Gym Reimbursement Programs
• Company provided:
  • Modern service van: Including fuel card and maintenance
  • Laundered uniforms
  • Technology: iPad, laptop, and iPhone
  • Specialized tools
  • PPE
• And so many more perks when you join the Forklifts of Toledo team!

Forklifts of Toledo is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.