Auto Dealership Customer Experience Specialist

pagemployeejobboard; Chantilly (VA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Training and career growth

Job summary

Porsche Chantilly, part of Penske Automotive Group, is seeking an experienced Customer Service Representative to support the dealership across sales, service and administrative departments to ensure customer satisfaction and boost sales.

The role emphasizes teamwork, strong communication, and attention to detail, with opportunities for career growth through a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service preferred.
• Excellent communication and interpersonal skills essential.
• Proficient with MS Office and CRM systems.

Responsibilities

• Support dealership across sales, service, production and admin to ensure customer satisfaction and sales growth.
• Provide exceptional customer experiences and professional vehicle-related inquiries.
• Collaborate with team to maintain a smooth, efficient customer service workflow.

Skills

Customer experience

Team player

Communication skills

Attention to detail

Education

High school diploma or equivalent

Associate's degree or equivalent

Tools

MS Office Suite

CRM tools

Job description

Porsche Chantilly, part of Penske Automotive Group, is seeking an experienced Customer Service Representative to support the dealership across sales, service and administrative departments to ensure customer satisfaction and boost sales.

The role emphasizes teamwork, strong communication, and attention to detail, with opportunities for career growth through a comprehensive benefits package.