Auto Damage Outside Appraiser

Indiana Farm Bureau Insurance; Fort Wayne (IN); On-site; USD 45,000 - 75,000; Full time

Job summary

Indiana Farm Bureau Insurance in Fort Wayne, IN seeks a full-time automotive claims estimator to evaluate damaged vehicles and determine repairability or total loss. You will write and review estimates using CCC, Mitchell, and Audatex, and coordinate with repair shops to reach cost agreements.

The role requires strong negotiation and communication skills, a valid driver’s license, and 1–2 years of body shop or insurance experience.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Must have a valid driver’s license.
• 1–2 years body shop or insurance experience.
• Knowledge of Estimatics software (CCC, Mitchell, Audatex).
• Ability to negotiate in varied circumstances.
• Excellent verbal and written communication skills.
• Proficient in computer systems and software.

Responsibilities

• Evaluates and assesses damaged vehicles.
• Decides if a vehicle is repairable or a total loss based on damages.
• Runs total loss evaluations as needed.
• Writes estimates using standard automotive labor and parts cost software and repair knowledge.
• Reviews repair cost estimates with automobile repair shops to secure agreement on cost of repairs.
• Communicates with insured and body shops.

Skills

Negotiation

Active listening

Verbal and written communication

Computer literacy

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

CCC Estimatics

Mitchell

Audatex

Job description

Primary Responsibilities

• Evaluates and assesses damaged vehicles.


• Makes decisions on if the vehicle is repairable or a total loss based on damages.


• Runs total loss evaluations as needed on vehicles.


• Writes estimates using standard automotive labor and parts cost software and knowledge of automotive repair.


• Reviews repair cost estimates with automobile repair shop to secure agreement on cost of repairs.


• Communicates with insured and body shops.

Knowledge & Requirements

• High school diploma or GED equivalent. Bachelor’s degree preferred.


• Must have a valid Driver’s License.


• 1-2 years of body shop or insurance experience.


• Knowledge of Estimatics software including CCC, Mitchell, and Audatex.


• Ability to negotiate in a variety of circumstances.


• Excellent verbal and written communication skills including active listening skills.


• Effective utilization of computer systems and software.

Education

Required

• High School or better

Preferred

• Bachelors or better

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Individual Contributor

Job Type: Full-Time

10536 Maysville Rd Ste A

Fort Wayne, IN, USA, 46835