Auto Damage Appraiser- Macon, GA

GAINSCO Auto Insurance®; Macon (GA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Company vehicle provided

Medical & dental, vision, life

401K + Company Match

PTO + Holidays

Parental Leave Policy

Job summary

GAINSCO is seeking an experienced Auto Damage Appraiser to join our team in Macon, GA. You will inspect and appraise damaged vehicles, using CCC ONE estimating software, negotiate repair estimates, and manage repair timelines to ensure timely completions.

Candidates should have 5+ years of auto appraisal experience, strong communication skills, and the ability to travel extensively within the territory. A valid driver’s license and willingness to relocate to Macon are required.

Qualifications

• Minimum of 5 years of experience writing auto damage appraisals.

Responsibilities

• Plan routes and travel to sites within the assigned geographic territory.
• Inspect and appraise damaged vehicles using company guidelines and proper repair methods.
• Utilize estimating software to evaluate and document accident-related damages.
• Negotiate repair estimates with the customer’s chosen repair shop.
• Manage the repair process to ensure timely completion.
• Determine repairability or total loss status of damaged vehicles.
• Complete total loss evaluations and determine salvage value.
• Issue payments for covered damages when appropriate.
• Maintain accurate file notes and communicate effectively within the appraisal unit and with key personnel in the Claims Department.
• Contact customers and schedule appointments promptly.
• Inspect vehicles within established time frames, providing accurate repair cost and estimated repair time information.
• Explain the appraisal process, respond to inquiries, and maintain good communication with body repair shops.
• Assist other teams with insights as needed regarding total loss details, unrelated prior damage details, etc.
• Stay updated on current vehicle repair techniques and comply with continuing education requirements.

Skills

Auto damage appraisal

Attention to detail

Verbal and written communication

Bilingual English/Spanish

Driver's license

Education

High School Diploma or Equivalent

Tools

CCC ONE estimating

Appraisal software

Job description

Founded in 1978, GAINSCO offers property and casualty insurance with an emphasis on non-standard personal auto policies. It serves drivers nationwide by providing minimum-limits personal auto coverage, making insurance more accessible to a broader market. In 2020, GAINSCO, Inc. and its subsidiaries were acquired, making a significant milestone that strengthened GAINSCO’s ability to grow and expand its reach in the personal auto industry market while continuing to build on its decades of specialized expertise.

Join a team that is dedicated to supporting your professional growth and long-term success.

Who We Are

At GAINSCO, we are a team driven by passion, creativity, and a commitment to excellence. We celebrate achievements, encourage innovative thinking, and recognize the unique strengths each person brings. Our people truly set us apart. If you’re seeking a company where your contributions are valued, your efforts have a visible impact, and your dedication is recognized, take the next step in your career with us.

We are currently seeking a skilled and experienced Auto Damage Appraiser to join our team. In this role, you will be responsible for completing auto physical damage appraisals with precision, efficiency, and compliance. The ideal candidate will have a minimum of 5 years of experience in writing auto damage appraisals, expertise in insurance carrier appraisal processes, and proficiency in appraisal estimating software.

What does an AUTO DAMAGE APPRAISER do at GAINSCO?

• Plan routes and travel to sites within the assigned geographic territory in a timely manner.
• Inspect and appraise damaged vehicles using company guidelines and proper repair methods.
• Utilize estimating software to evaluate and document accident-related damages.
• Negotiate repair estimates with the customer’s chosen repair shop.
• Manage the repair process to ensure timely completion.
• Determine repairability or total loss status of damaged vehicles.
• Complete total loss evaluations and determine salvage value.
• Issue payments for covered damages when appropriate.
• Maintain accurate file notes and communicate effectively within the appraisal unit and with key personnel in the Claims Department.
• Contact customers and schedule appointments promptly.
• Inspect vehicles within established time frames, providing accurate repair cost and estimated repair time information.
• Explain the appraisal process, respond to inquiries, and maintain good communication with body repair shops.
• Assist other teams with insights as needed regarding total loss details, unrelated prior damage details, etc.
• Stay updated on current vehicle repair techniques and comply with continuing education requirements.
• Apply a thorough understanding of Standard Claim Process and Material Damage Best Practices.

What is required?

Education:

• High School Diploma or Equivalent

Licenses/Certifications:

• Active licensure is not required at the time of application or hire. Candidates must be eligible to obtain a Texas or Florida Adjuster License
• The required license must be obtained by passing the applicable state exam within two (2) attempts.
• All licenses must be maintained in accordance with state requirements.
• Upon hire, additional license(s) may be required. If that is the case, license(s) must be obtained
• ASE / ICAR Certification is a plus.

Experience:

• Minimum of 5 years of experience writing auto damage appraisals, with experience across body shops, independent appraisal, or insurance carriers.
• Proven ability to write accurate, thorough auto damage appraisals across a range of loss types and severity levels.
• Experienced user of appraisal software estimating systems required; CCC ONE estimating experience is a plus.

Other Skills and Abilities:

• Ability to demonstrate a high level of auto appraisal technical skills.
• Ability to gather and analyze information for effective problem-solving.
• Excellent written and verbal communication skills.
• Ability to prioritize, manage time, and work efficiently.
• Bilingual (English/Spanish) is a plus.
• Ability to travel 95% within the territory; 5% voluntary overnight travel.

What else do you need to know?

• Candidate MUST live in or be willing to relocate to Macon, GA area to be considered for this position.
• Must have a valid driver’s license and maintain a clean driving record according to Fleet Vehicle guidelines.
• Company vehicle provided.
• Company laptop, monitors, printer, and phone provided.
• Excellent benefits package: medical & dental, vision insurance, life insurance, short term, and long-term disability insurance.
• Parental Leave Policy.
• 401K + Company Match.
• PTO + Paid Company determined Holidays.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**

All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.