Auto Damage Appraisal Manager

Snapsheet; New York (NY); À distance; USD 90 000 - 100 000; Plein temps

Avantages offerts par ce poste

Flexible PTO

Annual Summit and Roadshows

Snapsheet SWAG

Résumé du poste

Snapsheet is hiring an Auto Damage Appraisal Manager to lead a remote team focused on efficient and accurate vehicle appraisals. You will monitor performance metrics, coach team members, and drive continuous improvement across the department.

You will mentor staff, develop talent, and celebrate wins while advancing key goals. This role emphasizes strong communication and collaboration in a fast-paced, remote environment.

Qualifications

• Minimum of 5 years of auto physical damage experience with at least 1 year of management experience.
• Proven track record of leading high performing teams.
• Extensive knowledge of insurance principles and how they apply to appraisal decisions.

Responsabilités

• Manage estimating team workload and production goals.
• Owns escalations of files and assists with resolution.
• Regularly check-in with team members on production metrics.

Connaissances

Auto damage management

People leadership

Performance coaching

Data-driven decisions

Remote teamwork

Outils

Mitchell

CCC One

Audatex

Description du poste

Auto Damage Appraisal Manager

Snapsheet

About Snapsheet

Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them in to our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around.

What you’ll get:

• Remote working environment - your new commute is however long it takes to walk to your desk!
• Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more!
• Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions.
• Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more!

Job Overview

As an Auto Damage Appraisal Manager, you are responsible for ensuring your team is hitting their metrics and running efficiently and effectively. Daily, you monitor the performance and cycle times of your team providing coaching and assistance to ensure your team meets their performance goals. Weekly you meet with your team as a whole and hold one-on-one meetings to ensure they are on track to meet goals providing coaching, feedback, and mentorship. From a personal development perspective, you are always looking to grow as a manager and seek feedback from your team and peers. Recognition and appreciation are top of mind for you and you are always finding ways to inspire your team to meet big objectives and taking time to celebrate wins. You are an advocate for your team on the individual level and as a whole providing regular updates on the successes and challenges your team faces.

Responsibilities

• Manage estimating team workload, pushing the team to meet and exceed all production and accuracy goals.
• Owns escalations of files and assists with resolution where necessary.
• Regularly check-in with team members on production metrics providing coaching where needed and holding each team member accountable.
• Provide development opportunities for employees to help them reach the next level in their career.
• Spark teamwork through competitions, incentives and more to hit large goals.
• Maintain communication within the department and across the org reporting on progress, successes, and opportunities.
• Regularly meet with your entire team to spark innovation, celebrate, and solve problems.
• Analyze data and metrics to make best practices and innovating on where the team improve.
• Provide close guidance and sufficient training for less-experienced estimators.
• Assist in identification and evaluation of new methods and processes that could help improve overall department performance, cycle-time, etc.

Qualifications

• Minimum of 5 years of auto physical damage experience with at least 1 year of management experience.
• Proven track record of leading high performing teams.
• Extensive knowledge of insurance principles and how they apply to appraisal decisions.
• Thorough understanding of vehicle repair, parts costs, total loss classification, and fraud detection practices.
• Working experience in one or more estimating platforms: Mitchell, CCC One, and/or Audatex.
• Ability to work in a fast-paced, production-based, and results-driven environment.
• Desire to thrive in a remote environment ripe with opportunity to advance.

We’re Built to Grow With You – And That Starts With How We Support You

At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you.

Benefits

• Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
• Offer two dental plans and one vision plan to keep you and your family healthy.
• Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
• Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
• 401(k) with a 4% company match—because your future is worth investing in.
• Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.

Perks That Make Growing Here Even Better

• Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
• In-person connection points throughout the year including our annual Summit and Roadshows.
• Snapsheet SWAG and surprise mailers to keep the spirit alive.
• Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
• Health and wellness campaigns that evolve with you year over year.

Compensation that Grows with You

For this position, the base salary range is $90,000–$100,000 (Bonus + LTI Eligible). While this range serves as a guideline, your actual compensation will reflect your experience and skillset.

At Snapsheet, we believe growth should be rewarded—our compensation and benefits are built to evolve with you as your career does. *Please note that we are unable to sponsor applicants for work visas for this position at this time.

Equal Opportunity & Diversity Statement

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing . Snapsheet is proud to be an Equal Opportunity employer.

Snapsheet is an equal opportunity employer.