Auto Collision Estimator: Precise Estimates & Customer Care

Ben's Auto Body, Powered by VIVE Collision; Portsmouth (NH); On-site; USD 80,000 - 87,000; Full time

Job summary

Ben's Auto Body, Powered by VIVE Collision in Portsmouth, NH, seeks an experienced Estimator to own the full estimates and repair process from teardown to delivery. You will work with technicians and insurance carriers to ensure accurate, timely repairs using cutting‑edge estimating software.

The ideal candidate has 3+ years in automotive collision repair estimating, strong communication, and knowledge of CCC ONE. I-CAR training is a plus.

Qualifications

• 3+ years experience in automotive collision repair.
• Proficiency in sales, estimating, blueprinting and customer service.
• CCC ONE estimating system knowledge preferred.
• I-CAR training preferred.

Responsibilities

• Estimate drive-in and walk-in customers and complete repair plans.
• Complete process review with the customer.
• Repair Orders: BAR (CA) and DRP compliance including authorizations.
• Check in the vehicle upon drop off with the customer.
• Prepare and complete paperwork for the final customer packet (DRP, final invoice).
• Post-repair plan documentation and status updates to customers.
• Comply with OEM repair procedures.
• Provide post-repair communication and final QC.
• Deliver vehicle to customer upon completion.

Skills

Sales proficiency

Estimating

Blueprinting

Customer service

Communication

Education

I-CAR training

Tools

CCC ONE estimating system

Job description

Ben's Auto Body, Powered by VIVE Collision in Portsmouth, NH, seeks an experienced Estimator to own the full estimates and repair process from teardown to delivery. You will work with technicians and insurance carriers to ensure accurate, timely repairs using cutting‑edge estimating software.

The ideal candidate has 3+ years in automotive collision repair estimating, strong communication, and knowledge of CCC ONE. I-CAR training is a plus.