Auto Collision Estimator (PA Estimator's License)

Jimmy Jazz; Conshohocken (Montgomery County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full-Time Employment

Medical, Dental and Vision

Vacation/Paid Time Off

401(k)

Equal Opportunity Employer

Background checks and drug testing

Job summary

Conicelli Auto Collision Estimator role seeks a skilled professional to assess vehicle damage, prepare detailed repair estimates, and guide customers through the repair journey.

Role requires experience with insurance claims, PA regulations, and strong customer service skills; benefits include comprehensive health and retirement plans.

Qualifications

• High School Diploma or equivalent.
• Experience working directly with insurance companies on claims.
• Proficiency in Collision Repair Estimation software.
• Understanding of Pennsylvania Insurance Regulations.
• Experience in Insurance Claims Processing and negotiation.
• Excellent Customer Service and communication skills.
• PA Estimator's License required.
• Preferred: I-CAR certifications.
• Preferred: CCC One, Audatex, Mitchell platforms.
• Associate's degree in Automotive Technology (preferred).

Responsibilities

• Creates comprehensive and accurate collision repair estimates using industry-standard software.
• Performs thorough automotive damage assessments to identify repairs and parts.
• Ensures all estimates comply with Pennsylvania Insurance Regulations.
• Manages and processes Insurance Claims Processing, communicating with adjusters and customers.
• Provides exceptional Customer Service, explaining repair procedures, costs, and timelines.
• Applies extensive Automotive Repair Knowledge to determine repair methods and materials.
• Maintains meticulous Attention to Detail in all documentation.
• Collaborates with technicians and parts departments to ensure workflow and parts ordering.
• Identifies opportunities for additional services or repairs.
• Resolves customer concerns and questions about estimates and repairs.

Skills

Collision Estimation Software

Pennsylvania Regulations

Insurance Claims Processing

Customer Service

Automotive Repair Knowledge

Attention to Detail

PA Estimator's License

Education

High School Diploma or equivalent

Associate's degree in Automotive Technology (preferred)

Tools

CCC One

Audatex

Mitchell

Job description

• Employee Type Full Time
• Required Degree High school
• Manage Others No

Contact information

• Name Donald Fielding
• Email [e-mail]

Description

About This Job

As an Auto Collision Estimator, you play a pivotal role in our repair process, serving as the first point of contact for many customers. You accurately assess vehicle damage, prepare detailed repair estimates, and guide customers through the repair journey. Your expertise ensures fair and precise evaluations, contributing directly to customer satisfaction and the efficient operation of our facility. You act as a trusted advisor, translating complex repair needs into clear, actionable plans.

Job Duties and Responsibilities

• Creates comprehensive and accurate collision repair estimates using industry-standard software.
• Performs thorough automotive damage assessments to identify all necessary repairs and parts.
• Ensures all estimates and repair plans comply with Pennsylvania Insurance Regulations.
• Manages and processes Insurance Claims Processing, communicating effectively with adjusters and customers.
• Provides exceptional Customer Service, explaining repair procedures, costs, and timelines clearly and empathetically.
• Applies extensive Automotive Repair Knowledge to determine appropriate repair methods and materials.
• Maintains meticulous Attention to Detail in all documentation, ensuring accuracy and minimizing discrepancies.
• Collaborates with technicians and parts departments to ensure efficient workflow and accurate parts ordering.
• Identifies opportunities for additional services or repairs that benefit the customer.
• Resolves customer concerns and addresses questions regarding estimates and repair processes.

Required Qualifications

Education

• High School Diploma or equivalent.

Experience

• Experience working directly with insurance companies on claims.

Knowledge/Skills

• Proficiency in Collision Repair Estimation software and practices.
• Thorough understanding of Pennsylvania Insurance Regulations related to collision repair.
• Strong capabilities in Insurance Claims Processing and negotiation.
• Excellent Customer Service and communication skills.
• Comprehensive Automotive Repair Knowledge across various vehicle makes and models.
• Exceptional Attention to Detail and organizational skills.
• Possesses a valid Pennsylvania Estimator's License.

Preferred Qualifications

• I-CAR certifications.
• Experience with specific estimation platforms (e.g., CCC One, Audatex, Mitchell).
• Associate's degree in Automotive Technology or a related field.

Physical Requirements/Work Conditions

• Regularly stands, walks, bends, and stoops during vehicle inspections.
• Occasionally lifts and carries up to 25 pounds.
• Works in an environment that may include exposure to noise, fumes, and varying temperatures.
• Utilizes computer systems and standard office equipment for extended periods.

Conicelli provides a positive, professional work environment. Our team members enjoy many benefits including:

• Full-Time Employment
• Medical, Dental and Vision
• Vacation/Paid Time Off
• 401(k)
• Family owned and operated for over 40 years!
• We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug testing