Auto Claims Supervisor, Express

Kemper Corporation; Henderson (NV); On-site; USD 53,000 - 89,000; Full time

Job summary

An established industry player is looking for a dedicated Express Supervisor to lead a team of outbound Adjusters. This role involves overseeing claims handling, ensuring compliance with company policies, and fostering a high-performing culture. The ideal candidate will have strong leadership skills, a background in claims handling, and the ability to make independent decisions. This position offers a competitive salary range and a comprehensive benefits package, including health plans and retirement savings options. Join a company committed to diversity and personal development, and make a positive impact in the insurance industry.

Benefits

Health and Dental Plans

401(k) Match

Tuition Assistance Program

Paid Certifications

Generous Paid Time Off

Employee Discounts

Qualifications

• 2+ years of claims handling or 6 months FNOL supervisory experience required.
• Strong technical skills and ability to handle increasing responsibilities.

Responsibilities

• Supervise a unit of outbound Express Adjusters and manage claims.
• Ensure compliance with company procedures for claims handling.

Skills

Claims Handling

Leadership

Decision Making

Time Management

Bilingual Skills

Education

Bachelor's Degree

Tools

Online Claims System

Job description

Supervisor, Claims Express page is loaded

Supervisor, Claims Express

Apply locations Henderson, Nevada time type Full time posted on Posted 2 Days Ago job requisition id R-25-0031114

Location(s)

Henderson, Nevada

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary:

Our Express Supervisor is responsible for supervision of a unit of outbound Express Adjusters including delegation of authority and disposition of assigned claims.

Position Responsibilities:

• Hires and trains employees for the unit. Monitors employee performance and ensures that performance in all areas, including closure ratios and departmental goals are achieved via personal observation, file reviews, and audits.
• Ensures that Company procedures and policies regarding collection of information for each loss is obtained and documented and that claims handling procedures are followed including 24 hour contact, 24 hour response to calls and response to written correspondence within 5 working days. Ensures that file investigations are adequate and timely, that reports are completed on a timely basis and that timely settlement offers or rejections are made.
• Prepares and submits management reports on a timely basis.
• Ensures recognition and transfer of salvage, subrogation and litigation files.
• Approves payments when necessary and all else that requires management signature, within authority.
• Maintains a diary system and ensures that diary systems are maintained by Unit as per Company policy.

Position Qualifications:

• BS or BA college degree preferred. 2+ years of claims handling or 6 months FNOL supervisory experience required.
• Demonstrated initiative, leadership, independent decision making skills, strong technical skills and the ability to handle increasing responsibility.
• Ability to review and handle claims via on-line claims system.
• Must apply for and possess, on a timely basis, all applicable licenses required by assigned state(s).
• Some positions may require bilingual skills.
• Primarily a stationary job that requires constant typing and frequent repetitive hand motion.
• Must have the ability to work effectively amid constant interruptions.
• Travel may be required with little prior notice.
• Varying workload and work hours based on deadlines and departmental needs.
• Must deal tactfully and diplomatically with agents, insureds, claimants, attorneys, callers and visitors.
• Must have a high degree of tolerance and excellent time management skills.
• This is an onsite position in our Henderson, NV office.
• The range for this position is $53,200 to $88,600. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)
• Sponsorship is not accepted for this opportunity.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

About Us

Kemper at a Glance

The Kemper family of companies is one of the nation’s leading specialized insurers. With approximately $13 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands. Kemper serves over 4.8 million policies, is represented by approximately 22,200 agents and brokers, and has approximately 7,500 associates dedicated to meeting the ever-changing needs of its customers. Learn more at Kemper.com.

Our employees enjoy great benefits:

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Get employee discounts for shopping, dining and travel through Kemper Perks.