Auto Claims Specialist

Revecore; United States; Remote; USD 17,000 - 24,000; Full time

Job summary

Revecore is hiring an Auto Claims Specialist to perform high-volume outbound calls, investigate auto claims, and maximize payments for hospitals and medical providers. You will document and bill insurance companies, determine follow-up steps for underpaid claims, and contribute to denial reports and audits.

The role requires strong communication, problem-solving, and multitasking in a fast-paced environment.

Qualifications

• Proficient with Microsoft Word, Excel and Outlook.

Responsibilities

• Make high-volume outbound calls to investigate, bill, and maximize payments on medical claims.
• Submit bills and documentation to insurance companies to maximize client payments.
• Identify denial trends and contribute to audits and reports.
• Coordinate with patients, insurers, and attorneys as needed.
• Maintain organization while multi-tasking in a fast-paced environment.

Skills

Microsoft Office

Outbound calls

Communication

Critical thinking

Problem-solving

Job description

Pay: $15/hr + Incentive Plan

At Revecore, our work helps hospitals recover the revenue they've earned so they can continue serving patients and communities. Trusted by more than 1,300 hospitals across 48 states, we combine specialized expertise with proprietary technology to solve problems others can't. Just as importantly, we've built a workplace where people support one another, embrace innovation, and are trusted to do their best work.

As an Auto Claims Specialist at Revecore, you will make high-volume, outbound calls to investigate, bill, and maximize payments on medical claims to insurance companies, on behalf of our clients (hospitals and medical providers).

You will be busy investigating and researching details of an auto accident to determine who the payer will be. This will require a high volume of outbound calls to patients, insurance company representatives, and attorneys. Once confirmed, you will submit the bills and proper documentation to the insurance company, ensuring maximized payments to our clients (medical providers). If the bills aren't paid correctly, you will determine follow up steps and resubmit bills for additional payment. You will also contribute to your team with various denial reports, audits, and overall support.

Responsibilities

• Have a working knowledge of Microsoft Office (Word, Excel, Outlook)

• Possess technical proficiency to work on multiple computer screens and software applications simultaneously

• Can maintain strong performance in a fast-paced, high outbound call center environment with productivity metrics

• Remain organized while multi-tasking

• Use critical thinking and problem-solving skills to find effective and efficient solutions

• Communicate clearly, both verbally and in writing

• Have experience with Coordination of Benefits and a general understanding of insurance billing (a plus, but not required)

How we'll set you up for success:

• Extensive multi-week training with ongoing support from teammates following training

• Access to a robust knowledgebase for continued reference in your role

• Visibility to your individual performance metrics enables you to set goals

• Computers and necessary work equipment are provided

• Involved management who leans in to support your productivity metrics

Work at Home Requirements:

• A private, distraction-free environment to work from in your home

• On-Camera Presence: Being on camera is an essential part of our culture--it helps build trust, support collaboration, and strengthen team connections

• A secure internet connection

• Home internet with speeds >20 Mbps for downloads and >10 Mbps for uploads

• Revecore will provide you with your equipment - your workspace area must accommodate all workstation equipment (laptop, monitor, keyboard, mouse, docking station, and headset)

• Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check.

Must reside in the United States within one of the states listed below:

Alabama, Arkansas, Delaware, Florida, Georgia, Illinois, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota (CST Time Zone), Tennessee, Texas (CST Time Zone), Vermont, Virginia, Wisconsin, and West Virginia

#LI-DNI

Revecore is an Affiant Action/Equal Opportunity Employer committed to providing equal employment opportunities for all applicants and employees. We make employment decisions without regard to any characteristic protected by applicable law and encourage individuals of all backgrounds to apply.

Employment is contingent upon eligibility to work in the United States, verification of employment history, and successful completion of a background check.