Auto Body Estimator: Claims & Repair Liaison

DARCARS Automotive Group; Baltimore (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Manufacturer Training

Paid ICAR Training

Employee discounts on vehicle Purchas

PTO and Paid Holidays

Community service involvement

Internal career advancement

Job summary

DARCARS Collision Center of Baltimore is hiring an Auto Body Shop Estimator to inspect and appraise vehicle damages, determine repair costs, and handle insurance claims. You will work with customers and insurance companies to ensure smooth repairs and exceptional service.

Long-term opportunities with internal career advancement, paid training, and employee discounts are available. A valid license and background check are required for employment consideration.

Qualifications

• 3+ years of automotive estimator experience.
• Knowledge of major insurance program protocols and ability to upload estimates/images meeting standards.
• Prior experience as an estimator highly preferred.
• I-Car or other industry training history.
• Automotive certifications a plus.
• Must be a minimum of eighteen years of age.
• Must have a valid Driver’s License.
• Must pass pre-employment screen (background).

Responsibilities

• Examine damage to customer vehicles to locate structural, body, mechanical or interior damages.
• Estimate repair costs including supplies, parts, and labor.
• Calculate customer payments including deductibles for repaired items.
• Manage claim process for customers by obtaining estimates from insurance companies and reviewing with insurance adjuster.
• Maintain customer report by explaining estimate and expected return of vehicle.
• Maintain high-quality repairs and minimize comebacks.
• Conduct spot checks of each completed job for thoroughness and quality.
• Reconcile and prepare final invoices matching approved estimates.

Skills

Estimator experience

Insurance knowledge

Customer service

Education

High School Diploma or equivalent

ICAR or industry training

Job description

DARCARS Collision Center of Baltimore is hiring an Auto Body Shop Estimator to inspect and appraise vehicle damages, determine repair costs, and handle insurance claims. You will work with customers and insurance companies to ensure smooth repairs and exceptional service.

Long-term opportunities with internal career advancement, paid training, and employee discounts are available. A valid license and background check are required for employment consideration.